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Published default form does not appear when the entity is loaded in a model driven app.

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Posted on by VSalyer24

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We created a new form in a model driven app and set this as the default Main form, added it to the model driven app as the only form for the entity, and published the solution, form, and app. But the form does not display; it is the basic information form. What can prevent a published/default/mail form from appearing when the app is loaded?

Power Apps screenshot of published form: https://www.screencast.com/t/4hIw8gbChoih

Form editor view of the custom form: www.screencast.com/.../8gjCtIoH

Loaded app with entity that should display the form: https://www.screencast.com/t/bsgkG1G7MGlT

Any ideas for troubleshooting?

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Jason M. Cosman 5,234 Moderator on at

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Hey VSalyer24;

I have a few follow up questions. In this case it looks like you've created a net new form although it's the main form for the entity does the form have the proper security roles attached to it? Is it selected for all users when checking the security roles?

The form your seeing is it only the information form? If in your app you selected the new main form + information are you able to see the form selector and properly select the new form?

Look forward to hearing back from you good luck!

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Fubar 2,761 on at

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just the obvious stuff

Have you published the Form

Have you published the App (also Publish All from the Solution - we have seen just publishing in the App not work fully)

After publishing the app have you cleared the Browser cache (ctrl-f5 not just a refresh)

Add additional main forms to the entity in the app and publish (this should then give you the form selector in the App, and you can see if the form you want is available in the list).

Security roles on the form set correctly

In the old days (but I think the bug is fixed now) there could be a problem where the user had used another form and this was remembered and when you removed the form from the app it would still try to load it rather than the new form (but we haven't see this in a while)

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LuHao 40,892 on at

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Hi partner,

Please clear your browser cache or try another browser.

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