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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / FieldService Plugin er...
Microsoft Dynamics CRM (Archived)

FieldService Plugin error on creation of Work Order

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Posted on by Community Member Microsoft Employee

Hi Guys,

Everything was working till yesterday. Today we are not able to create a Work Order with basic details, it is throwing the below error :

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Object reference not set to an instance of an object.Detail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ActivityId>ee541d36-5418-47d4-abea-e86b2bf4aac8</ActivityId>
  <ErrorCode>-2147220891</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>OperationStatus</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>
    </KeyValuePairOfstringanyType>
    <KeyValuePairOfstringanyType>
      <d2p1:key>SubErrorCode</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>Object reference not set to an instance of an object.</Message>
  <Timestamp>2018-02-06T21:27:30.4080414Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText>

[Microsoft.Dynamics.FieldService: Microsoft.Dynamics.FieldService.FieldServicePlugin]
[94f83cac-7732-4bb9-9cff-8f92992dd953: Field Service: Create (post-operation) for msdyn_workorder]
FieldServicePlugin: PluginLocal.Create, Depth: 1
FieldServicePlugin: PluginContext Start
FieldServicePlugin: MessageName: Create
FieldServicePlugin: PrimaryEntityName: msdyn_workorder
FieldServicePlugin: PrimaryEntityId: 07349988-840b-e811-a958-000d3a10877d
FieldServicePlugin: SecondaryEntityName: none
FieldServicePlugin: Stage: 40
FieldServicePlugin: PreEntityImages.Count: 0
FieldServicePlugin: PostEntityImages.Count: 0
FieldServicePlugin: InputParameters: 
	Target = Microsoft.Xrm.Sdk.Entity
FieldServicePlugin: OutputParameters: 
	id = 07349988-840b-e811-a958-000d3a10877d
FieldServicePlugin: SharedVariables: 
	DefaultsAddedFlag = True
FieldServicePlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: IsolationMode: 1
FieldServicePlugin: Mode: 0
FieldServicePlugin: OrganizationName: org0b8e8f49
FieldServicePlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
FieldServicePlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
FieldServicePlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331
FieldServicePlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: IsInTransaction: True
FieldServicePlugin: Depth: 1
FieldServicePlugin: IsExecutingOffline: False
FieldServicePlugin: Parent PluginContext Start
FieldServicePlugin: 		PluginContext Start
FieldServicePlugin: 		MessageName: Create
FieldServicePlugin: 		PrimaryEntityName: msdyn_workorder
FieldServicePlugin: 		PrimaryEntityId: 07349988-840b-e811-a958-000d3a10877d
FieldServicePlugin: 		SecondaryEntityName: none
FieldServicePlugin: 		Stage: 30
FieldServicePlugin: 		PreEntityImages.Count: 0
FieldServicePlugin: 		PostEntityImages.Count: 0
FieldServicePlugin: 		InputParameters: 
	Target = Microsoft.Xrm.Sdk.Entity
	SuppressDuplicateDetection = False
FieldServicePlugin: 		OutputParameters: 
FieldServicePlugin: 		SharedVariables: 
	DefaultsAddedFlag = True
FieldServicePlugin: 		UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: 		InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: 		IsolationMode: 1
FieldServicePlugin: 		Mode: 0
FieldServicePlugin: 		OrganizationName: org0b8e8f49
FieldServicePlugin: 		OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
FieldServicePlugin: 		BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
FieldServicePlugin: 		CorrelationId: af912444-2c6f-4e89-b520-967603b04331
FieldServicePlugin: 		RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: 		OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: 		IsInTransaction: True
FieldServicePlugin: 		Depth: 1
FieldServicePlugin: 		IsExecutingOffline: False
FieldServicePlugin: 		Parent PluginContext Start
FieldServicePlugin: 				PluginContext Start
FieldServicePlugin: 				MessageName: ExecuteTransaction
FieldServicePlugin: 				PrimaryEntityName: none
FieldServicePlugin: 				PrimaryEntityId: 00000000-0000-0000-0000-000000000000
FieldServicePlugin: 				SecondaryEntityName: none
FieldServicePlugin: 				Stage: 30
FieldServicePlugin: 				PreEntityImages.Count: 0
FieldServicePlugin: 				PostEntityImages.Count: 0
FieldServicePlugin: 				InputParameters: 
	Requests = Microsoft.Xrm.Sdk.OrganizationRequestCollection
	ReturnResponses = True
FieldServicePlugin: 				OutputParameters: 
FieldServicePlugin: 				SharedVariables: 
	ChangedEntityTypes = System.Collections.Generic.Dictionary`2[System.String,System.String]
FieldServicePlugin: 				UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: 				InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FieldServicePlugin: 				IsolationMode: 1
FieldServicePlugin: 				Mode: 0
FieldServicePlugin: 				OrganizationName: org0b8e8f49
FieldServicePlugin: 				OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
FieldServicePlugin: 				BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
FieldServicePlugin: 				CorrelationId: af912444-2c6f-4e89-b520-967603b04331
FieldServicePlugin: 				RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: 				OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
FieldServicePlugin: 				IsInTransaction: True
FieldServicePlugin: 				Depth: 1
FieldServicePlugin: 				IsExecutingOffline: False
FieldServicePlugin: 				PluginContext End
FieldServicePlugin: 		Parent PluginContext End
FieldServicePlugin: 		PluginContext End
FieldServicePlugin: Parent PluginContext End
FieldServicePlugin: PluginContext End
FieldServicePlugin: PluginLocal.Create, Depth: 1
FieldServicePlugin: PluginLocal.Create, Depth: 1
FieldServicePlugin: InitializePlugin: local
FieldServicePlugin: ConfigurePluginFlagsSupportInternal()
FieldServicePlugin: CreateEntityOperation(msdyn_workorder)
FieldServicePlugin: Operation type: WorkOrderOperation
FieldServicePlugin: operation.Initialize()
FieldServicePlugin: InputEntity:
	ecl_customerassetsidentified = 1
	statecode = 0
	msdyn_longitude = -82.58249
	statuscode = 1
	msdyn_postalcode = 48001
	msdyn_workordertype = ab51b225-84ba-e711-a950-000d3a10877d_msdyn_workordertype[]
	createdon = 2/6/2018 9:27:30 PM
	msdyn_latitude = 42.62563
	msdyn_pricelist = 6f3fb46d-beb8-e711-a94e-000d3a109d70_pricelevel[]
	msdyn_worklocation = 690970000
	transactioncurrencyid = b12a17b1-51b4-e711-a82a-000d3a1be40f_transactioncurrency[]
	msdyn_primaryincidenttype = a2d7da93-fac3-e711-a961-000d3a192e9a_msdyn_incidenttype[]
	msdyn_taxable = True
	ownerid = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
	ecl_manageroverride = False
	modifiedon = 2/6/2018 9:27:30 PM
	msdyn_stateorprovince = MI
	stageid = 
	msdyn_address1 = 5200 Taft Rd
	msdyn_taxcode = 40931035-b9cb-e711-a950-000d3a10877d_msdyn_taxcode[]
	msdyn_billingaccount = 10a01eb7-5a07-e811-a959-000d3a1087a0_account[]
	msdyn_serviceterritory = 7d33c488-50c9-e711-a94e-000d3a109d70_territory[]
	msdyn_workorderid = 07349988-840b-e811-a958-000d3a10877d
	msdyn_country = United States
	msdyn_primaryincidentdescription = Air Leak
	msdyn_isfollowup = False
	modifiedby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
	msdyn_serviceaccount = 10a01eb7-5a07-e811-a959-000d3a1087a0_account[]
	ecl_poreceived = 1
	modifiedonbehalfby = 
	msdyn_followuprequired = False
	owningbusinessunit = 75afed5f-49b4-e711-a82a-000d3a1be40f_businessunit[]
	traversedpath = 
	msdyn_city = Algonac
	ecl_excludeoshafee = False
	ecl_allproductsavailable = False
	createdby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
	processid = 00000000-0000-0000-0000-000000000000
	msdyn_name = WO-0000192
	msdyn_systemstatus = 690970006
	msdyn_ismobile = False
	msdyn_subtotalamount = 0
	msdyn_totalsalestax = 0
	msdyn_totalamount = 0
	msdyn_substatus = 
	msdyn_instructions = 
	msdyn_addressname = 
	msdyn_address2 = 
	msdyn_address3 = 
	exchangerate = 1.0000000000
	msdyn_totalamount_base = 0
	msdyn_totalsalestax_base = 0
	msdyn_subtotalamount_base = 0
FieldServicePlugin: operation.Execute()
FieldServicePlugin: PluginStage: 40 MessageName: Create
FieldServicePlugin: Before calling message handler
FieldServicePlugin: After
FieldServicePlugin: AfterCreate
FieldServicePlugin: AfterCreateOrUpdate
FieldServicePlugin: PluginLocal.Create, Depth: 2
FieldServicePlugin: PluginLocal.Dispose, Depth: 2
FieldServicePlugin: PluginLocal.Dispose, Depth: 1
FieldServicePlugin: PluginLocal.Dispose, Depth: 1
FieldServicePlugin: 
Object reference not set to an instance of an object.

System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Object reference not set to an instance of an object. (Fault Detail is equal to Exception details: 
ErrorCode: 0x80040265
Message: Object reference not set to an instance of an object.; 
[Microsoft.Dynamics.Fps: Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin]
[f64c55bc-7402-4bcb-bf7e-3490ed16b0d4: Microsoft Dynamics Fps: Create (pre-operation) for msdyn_resourcerequirement]
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: PluginContext Start
FpsPlugin: MessageName: Create
FpsPlugin: PrimaryEntityName: msdyn_resourcerequirement
FpsPlugin: PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877d
FpsPlugin: SecondaryEntityName: none
FpsPlugin: Stage: 20
FpsPlugin: PreEntityImages.Count: 0
FpsPlugin: PostEntityImages.Count: 0
FpsPlugin: InputParameters: 
	Target = Microsoft.Xrm.Sdk.Entity
FpsPlugin: OutputParameters: 
FpsPlugin: SharedVariables: 
	DefaultsAddedFlag = True
FpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
FpsPlugin: IsolationMode: 1
FpsPlug...).


FieldServicePlugin: PluginLocal.Dispose, Depth: 1

	
	[Microsoft.Dynamics.Fps: Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin]
	[f64c55bc-7402-4bcb-bf7e-3490ed16b0d4: Microsoft Dynamics Fps: Create (pre-operation) for msdyn_resourcerequirement]
	FpsPlugin: PluginLocal.Create, Depth: 1
	FpsPlugin: PluginLocal.Create, Depth: 1
	FpsPlugin: PluginContext Start
	FpsPlugin: MessageName: Create
	FpsPlugin: PrimaryEntityName: msdyn_resourcerequirement
	FpsPlugin: PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877d
	FpsPlugin: SecondaryEntityName: none
	FpsPlugin: Stage: 20
	FpsPlugin: PreEntityImages.Count: 0
	FpsPlugin: PostEntityImages.Count: 0
	FpsPlugin: InputParameters: 
		Target = Microsoft.Xrm.Sdk.Entity
	FpsPlugin: OutputParameters: 
	FpsPlugin: SharedVariables: 
		DefaultsAddedFlag = True
	FpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: IsolationMode: 1
	FpsPlugin: Mode: 0
	FpsPlugin: OrganizationName: org0b8e8f49
	FpsPlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
	FpsPlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
	FpsPlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331
	FpsPlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: IsInTransaction: True
	FpsPlugin: Depth: 2
	FpsPlugin: IsExecutingOffline: False
	FpsPlugin: Parent PluginContext Start
	FpsPlugin: 		PluginContext Start
	FpsPlugin: 		MessageName: Create
	FpsPlugin: 		PrimaryEntityName: msdyn_resourcerequirement
	FpsPlugin: 		PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877d
	FpsPlugin: 		SecondaryEntityName: none
	FpsPlugin: 		Stage: 30
	FpsPlugin: 		PreEntityImages.Count: 0
	FpsPlugin: 		PostEntityImages.Count: 0
	FpsPlugin: 		InputParameters: 
		Target = Microsoft.Xrm.Sdk.Entity
	FpsPlugin: 		OutputParameters: 
	FpsPlugin: 		SharedVariables: 
		DefaultsAddedFlag = True
		FieldServiceContext.ResourceRequirement_DisablePrimaryCheckValidation = True
	FpsPlugin: 		UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: 		InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: 		IsolationMode: 1
	FpsPlugin: 		Mode: 0
	FpsPlugin: 		OrganizationName: org0b8e8f49
	FpsPlugin: 		OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
	FpsPlugin: 		BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
	FpsPlugin: 		CorrelationId: af912444-2c6f-4e89-b520-967603b04331
	FpsPlugin: 		RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: 		OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: 		IsInTransaction: True
	FpsPlugin: 		Depth: 2
	FpsPlugin: 		IsExecutingOffline: False
	FpsPlugin: 		Parent PluginContext Start
	FpsPlugin: 				PluginContext Start
	FpsPlugin: 				MessageName: ExecuteTransaction
	FpsPlugin: 				PrimaryEntityName: none
	FpsPlugin: 				PrimaryEntityId: 00000000-0000-0000-0000-000000000000
	FpsPlugin: 				SecondaryEntityName: none
	FpsPlugin: 				Stage: 30
	FpsPlugin: 				PreEntityImages.Count: 0
	FpsPlugin: 				PostEntityImages.Count: 0
	FpsPlugin: 				InputParameters: 
		Requests = Microsoft.Xrm.Sdk.OrganizationRequestCollection
		ReturnResponses = True
	FpsPlugin: 				OutputParameters: 
	FpsPlugin: 				SharedVariables: 
		ChangedEntityTypes = System.Collections.Generic.Dictionary`2[System.String,System.String]
	FpsPlugin: 				UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: 				InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570
	FpsPlugin: 				IsolationMode: 1
	FpsPlugin: 				Mode: 0
	FpsPlugin: 				OrganizationName: org0b8e8f49
	FpsPlugin: 				OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff
	FpsPlugin: 				BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f
	FpsPlugin: 				CorrelationId: af912444-2c6f-4e89-b520-967603b04331
	FpsPlugin: 				RequestId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: 				OperationId: f83e2c3f-931c-4b45-9404-fd002995f339
	FpsPlugin: 				IsInTransaction: True
	FpsPlugin: 				Depth: 2
	FpsPlugin: 				IsExecutingOffline: False
	FpsPlugin: 				PluginContext End
	FpsPlugin: 		Parent PluginContext End
	FpsPlugin: 		PluginContext End
	FpsPlugin: Parent PluginContext End
	FpsPlugin: PluginContext End
	FpsPlugin: PluginLocal.Create, Depth: 1
	FpsPlugin: PluginLocal.Create, Depth: 1
	FpsPlugin: InitializePlugin: local
	FpsPlugin: ConfigurePluginFlagsSupportInternal()
	FpsPlugin: CreateEntityOperation(msdyn_resourcerequirement)
	FpsPlugin: Operation type: ResourceRequirementOperation
	FpsPlugin: operation.Initialize()
	FpsPlugin: InputEntity:
		msdyn_isprimary = True
		owningbusinessunit = 75afed5f-49b4-e711-a82a-000d3a1be40f_businessunit[]
		msdyn_latitude = 42.62563
		modifiedonbehalfby = 
		msdyn_allocationmethod = 192350000
		statecode = 0
		statuscode = 1
		createdby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
		msdyn_longitude = -82.58249
		ownerid = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
		modifiedon = 2/6/2018 9:27:30 PM
		msdyn_resourcerequirementid = 0b349988-840b-e811-a958-000d3a10877d
		owninguser = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
		modifiedby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[]
		msdyn_territory = 7d33c488-50c9-e711-a94e-000d3a109d70_territory[]
		msdyn_worklocation = 690970000
		createdon = 2/6/2018 9:27:30 PM
		msdyn_workorder = 07349988-840b-e811-a958-000d3a10877d_msdyn_workorder[]
	FpsPlugin: operation.Execute()
	FpsPlugin: PluginStage: 20 MessageName: Create
	FpsPlugin: Before calling message handler
	FpsPlugin: Before
	FpsPlugin: BeforeCreate
	FpsPlugin: BeforeCreateOrUpdate
	FpsPlugin: PluginLocal.Dispose, Depth: 1
	FpsPlugin: PluginLocal.Dispose, Depth: 1
	FpsPlugin: 
	Object reference not set to an instance of an object.
	
	System.NullReferenceException: Object reference not set to an instance of an object.
	   at Microsoft.Dynamics.ScheduleCommon.Fps.FpsEventSource.LogOrganizationService.&lt;&gt;c.&lt;LogRequest&gt;b__10_4(OrganizationResponse x)
	   at Microsoft.Dynamics.ScheduleCommon.Fps.FpsEventSource.LogOrganizationService.Execute(OrganizationRequest request)
	   at Microsoft.Xrm.Sdk.Client.OrganizationServiceContext.Execute(OrganizationRequest request)
	   at Microsoft.Xrm.Sdk.Linq.QueryProvider.RetrieveEntityCollection(OrganizationRequest request, NavigationSource source)
	   at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute(QueryExpression qe, Boolean throwIfSequenceIsEmpty, Boolean throwIfSequenceNotSingle, Projection projection, NavigationSource source, List`1 linkLookups, String&amp; pagingCookie, Boolean&amp; moreRecords)
	   at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute[TElement](QueryExpression qe, Boolean throwIfSequenceIsEmpty, Boolean throwIfSequenceNotSingle, Projection projection, NavigationSource source, List`1 linkLookups)
	   at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute[TElement](Expression expression)
	   at Microsoft.Xrm.Sdk.Linq.QueryProvider.GetEnumerator[TElement](Expression expression)
	   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
	   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
	   at Microsoft.Dynamics.ScheduleCommon.Fps.BookingSetupMetadata.GetMetadataRecordsDB(IOrganizationService service, Boolean activeOnly)
	   at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.get_BookingSetupMetadataDB()
	   at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.SetBookingSetupMetadataField()
	   at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.BeforeCreateOrUpdate()
	   at FieldOne.PluginCommon.Operation`1.HandleMessage()
	   at FieldOne.PluginCommon.Operation`1.Execute()
	   at FieldOne.PluginCommon.FosPluginBase.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory)
	   at Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory)
	   at FieldOne.PluginCommon.FosPluginBase.Execute(IServiceProvider serviceProvider)
	
	
	FpsPlugin: PluginLocal.Dispose, Depth: 1
	FpsPlugin: PluginLocal.Dispose, Depth: 1
	

</TraceText>
</OrganizationServiceFault>


Any suggestions on what might be the issue here? Thanks in advance

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Object reference not set to an instance of an object.Detail: <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">  <ActivityId>ee541d36-5418-47d4-abea-e86b2bf4aac8</ActivityId>  <ErrorCode>-2147220891</ErrorCode>  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">    <KeyValuePairOfstringanyType>      <d2p1:key>OperationStatus</d2p1:key>      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">0</d2p1:value>    </KeyValuePairOfstringanyType>    <KeyValuePairOfstringanyType>      <d2p1:key>SubErrorCode</d2p1:key>      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">-2146233088</d2p1:value>    </KeyValuePairOfstringanyType>  </ErrorDetails>  <Message>Object reference not set to an instance of an object.</Message>  <Timestamp>2018-02-06T21:27:30.4080414Z</Timestamp>  <ExceptionRetriable>false</ExceptionRetriable>  <ExceptionSource i:nil="true" />  <InnerFault i:nil="true" />  <OriginalException i:nil="true" />  <TraceText>
[Microsoft.Dynamics.FieldService: Microsoft.Dynamics.FieldService.FieldServicePlugin][94f83cac-7732-4bb9-9cff-8f92992dd953: Field Service: Create (post-operation) for msdyn_workorder]FieldServicePlugin: PluginLocal.Create, Depth: 1FieldServicePlugin: PluginContext StartFieldServicePlugin: MessageName: CreateFieldServicePlugin: PrimaryEntityName: msdyn_workorderFieldServicePlugin: PrimaryEntityId: 07349988-840b-e811-a958-000d3a10877dFieldServicePlugin: SecondaryEntityName: noneFieldServicePlugin: Stage: 40FieldServicePlugin: PreEntityImages.Count: 0FieldServicePlugin: PostEntityImages.Count: 0FieldServicePlugin: InputParameters:  Target = Microsoft.Xrm.Sdk.EntityFieldServicePlugin: OutputParameters:  id = 07349988-840b-e811-a958-000d3a10877dFieldServicePlugin: SharedVariables:  DefaultsAddedFlag = TrueFieldServicePlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: IsolationMode: 1FieldServicePlugin: Mode: 0FieldServicePlugin: OrganizationName: org0b8e8f49FieldServicePlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ffFieldServicePlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40fFieldServicePlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331FieldServicePlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: IsInTransaction: TrueFieldServicePlugin: Depth: 1FieldServicePlugin: IsExecutingOffline: FalseFieldServicePlugin: Parent PluginContext StartFieldServicePlugin: PluginContext StartFieldServicePlugin: MessageName: CreateFieldServicePlugin: PrimaryEntityName: msdyn_workorderFieldServicePlugin: PrimaryEntityId: 07349988-840b-e811-a958-000d3a10877dFieldServicePlugin: SecondaryEntityName: noneFieldServicePlugin: Stage: 30FieldServicePlugin: PreEntityImages.Count: 0FieldServicePlugin: PostEntityImages.Count: 0FieldServicePlugin: InputParameters:  Target = Microsoft.Xrm.Sdk.Entity SuppressDuplicateDetection = FalseFieldServicePlugin: OutputParameters: FieldServicePlugin: SharedVariables:  DefaultsAddedFlag = TrueFieldServicePlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: IsolationMode: 1FieldServicePlugin: Mode: 0FieldServicePlugin: OrganizationName: org0b8e8f49FieldServicePlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ffFieldServicePlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40fFieldServicePlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331FieldServicePlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: IsInTransaction: TrueFieldServicePlugin: Depth: 1FieldServicePlugin: IsExecutingOffline: FalseFieldServicePlugin: Parent PluginContext StartFieldServicePlugin: PluginContext StartFieldServicePlugin: MessageName: ExecuteTransactionFieldServicePlugin: PrimaryEntityName: noneFieldServicePlugin: PrimaryEntityId: 00000000-0000-0000-0000-000000000000FieldServicePlugin: SecondaryEntityName: noneFieldServicePlugin: Stage: 30FieldServicePlugin: PreEntityImages.Count: 0FieldServicePlugin: PostEntityImages.Count: 0FieldServicePlugin: InputParameters:  Requests = Microsoft.Xrm.Sdk.OrganizationRequestCollection ReturnResponses = TrueFieldServicePlugin: OutputParameters: FieldServicePlugin: SharedVariables:  ChangedEntityTypes = System.Collections.Generic.Dictionary`2[System.String,System.String]FieldServicePlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FieldServicePlugin: IsolationMode: 1FieldServicePlugin: Mode: 0FieldServicePlugin: OrganizationName: org0b8e8f49FieldServicePlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ffFieldServicePlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40fFieldServicePlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331FieldServicePlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339FieldServicePlugin: IsInTransaction: TrueFieldServicePlugin: Depth: 1FieldServicePlugin: IsExecutingOffline: FalseFieldServicePlugin: PluginContext EndFieldServicePlugin: Parent PluginContext EndFieldServicePlugin: PluginContext EndFieldServicePlugin: Parent PluginContext EndFieldServicePlugin: PluginContext EndFieldServicePlugin: PluginLocal.Create, Depth: 1FieldServicePlugin: PluginLocal.Create, Depth: 1FieldServicePlugin: InitializePlugin: localFieldServicePlugin: ConfigurePluginFlagsSupportInternal()FieldServicePlugin: CreateEntityOperation(msdyn_workorder)FieldServicePlugin: Operation type: WorkOrderOperationFieldServicePlugin: operation.Initialize()FieldServicePlugin: InputEntity: ecl_customerassetsidentified = 1 statecode = 0 msdyn_longitude = -82.58249 statuscode = 1 msdyn_postalcode = 48001 msdyn_workordertype = ab51b225-84ba-e711-a950-000d3a10877d_msdyn_workordertype[] createdon = 2/6/2018 9:27:30 PM msdyn_latitude = 42.62563 msdyn_pricelist = 6f3fb46d-beb8-e711-a94e-000d3a109d70_pricelevel[] msdyn_worklocation = 690970000 transactioncurrencyid = b12a17b1-51b4-e711-a82a-000d3a1be40f_transactioncurrency[] msdyn_primaryincidenttype = a2d7da93-fac3-e711-a961-000d3a192e9a_msdyn_incidenttype[] msdyn_taxable = True ownerid = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] ecl_manageroverride = False modifiedon = 2/6/2018 9:27:30 PM msdyn_stateorprovince = MI stageid =  msdyn_address1 = 5200 Taft Rd msdyn_taxcode = 40931035-b9cb-e711-a950-000d3a10877d_msdyn_taxcode[] msdyn_billingaccount = 10a01eb7-5a07-e811-a959-000d3a1087a0_account[] msdyn_serviceterritory = 7d33c488-50c9-e711-a94e-000d3a109d70_territory[] msdyn_workorderid = 07349988-840b-e811-a958-000d3a10877d msdyn_country = United States msdyn_primaryincidentdescription = Air Leak msdyn_isfollowup = False modifiedby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] msdyn_serviceaccount = 10a01eb7-5a07-e811-a959-000d3a1087a0_account[] ecl_poreceived = 1 modifiedonbehalfby =  msdyn_followuprequired = False owningbusinessunit = 75afed5f-49b4-e711-a82a-000d3a1be40f_businessunit[] traversedpath =  msdyn_city = Algonac ecl_excludeoshafee = False ecl_allproductsavailable = False createdby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] processid = 00000000-0000-0000-0000-000000000000 msdyn_name = WO-0000192 msdyn_systemstatus = 690970006 msdyn_ismobile = False msdyn_subtotalamount = 0 msdyn_totalsalestax = 0 msdyn_totalamount = 0 msdyn_substatus =  msdyn_instructions =  msdyn_addressname =  msdyn_address2 =  msdyn_address3 =  exchangerate = 1.0000000000 msdyn_totalamount_base = 0 msdyn_totalsalestax_base = 0 msdyn_subtotalamount_base = 0FieldServicePlugin: operation.Execute()FieldServicePlugin: PluginStage: 40 MessageName: CreateFieldServicePlugin: Before calling message handlerFieldServicePlugin: AfterFieldServicePlugin: AfterCreateFieldServicePlugin: AfterCreateOrUpdateFieldServicePlugin: PluginLocal.Create, Depth: 2FieldServicePlugin: PluginLocal.Dispose, Depth: 2FieldServicePlugin: PluginLocal.Dispose, Depth: 1FieldServicePlugin: PluginLocal.Dispose, Depth: 1FieldServicePlugin: Object reference not set to an instance of an object.
System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Object reference not set to an instance of an object. (Fault Detail is equal to Exception details: ErrorCode: 0x80040265Message: Object reference not set to an instance of an object.; [Microsoft.Dynamics.Fps: Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin][f64c55bc-7402-4bcb-bf7e-3490ed16b0d4: Microsoft Dynamics Fps: Create (pre-operation) for msdyn_resourcerequirement]FpsPlugin: PluginLocal.Create, Depth: 1FpsPlugin: PluginLocal.Create, Depth: 1FpsPlugin: PluginContext StartFpsPlugin: MessageName: CreateFpsPlugin: PrimaryEntityName: msdyn_resourcerequirementFpsPlugin: PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877dFpsPlugin: SecondaryEntityName: noneFpsPlugin: Stage: 20FpsPlugin: PreEntityImages.Count: 0FpsPlugin: PostEntityImages.Count: 0FpsPlugin: InputParameters:  Target = Microsoft.Xrm.Sdk.EntityFpsPlugin: OutputParameters: FpsPlugin: SharedVariables:  DefaultsAddedFlag = TrueFpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570FpsPlugin: IsolationMode: 1FpsPlug...).

FieldServicePlugin: PluginLocal.Dispose, Depth: 1
[Microsoft.Dynamics.Fps: Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin] [f64c55bc-7402-4bcb-bf7e-3490ed16b0d4: Microsoft Dynamics Fps: Create (pre-operation) for msdyn_resourcerequirement] FpsPlugin: PluginLocal.Create, Depth: 1 FpsPlugin: PluginLocal.Create, Depth: 1 FpsPlugin: PluginContext Start FpsPlugin: MessageName: Create FpsPlugin: PrimaryEntityName: msdyn_resourcerequirement FpsPlugin: PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877d FpsPlugin: SecondaryEntityName: none FpsPlugin: Stage: 20 FpsPlugin: PreEntityImages.Count: 0 FpsPlugin: PostEntityImages.Count: 0 FpsPlugin: InputParameters:  Target = Microsoft.Xrm.Sdk.Entity FpsPlugin: OutputParameters:  FpsPlugin: SharedVariables:  DefaultsAddedFlag = True FpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: IsolationMode: 1 FpsPlugin: Mode: 0 FpsPlugin: OrganizationName: org0b8e8f49 FpsPlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff FpsPlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f FpsPlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331 FpsPlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: IsInTransaction: True FpsPlugin: Depth: 2 FpsPlugin: IsExecutingOffline: False FpsPlugin: Parent PluginContext Start FpsPlugin: PluginContext Start FpsPlugin: MessageName: Create FpsPlugin: PrimaryEntityName: msdyn_resourcerequirement FpsPlugin: PrimaryEntityId: 0b349988-840b-e811-a958-000d3a10877d FpsPlugin: SecondaryEntityName: none FpsPlugin: Stage: 30 FpsPlugin: PreEntityImages.Count: 0 FpsPlugin: PostEntityImages.Count: 0 FpsPlugin: InputParameters:  Target = Microsoft.Xrm.Sdk.Entity FpsPlugin: OutputParameters:  FpsPlugin: SharedVariables:  DefaultsAddedFlag = True FieldServiceContext.ResourceRequirement_DisablePrimaryCheckValidation = True FpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: IsolationMode: 1 FpsPlugin: Mode: 0 FpsPlugin: OrganizationName: org0b8e8f49 FpsPlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff FpsPlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f FpsPlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331 FpsPlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: IsInTransaction: True FpsPlugin: Depth: 2 FpsPlugin: IsExecutingOffline: False FpsPlugin: Parent PluginContext Start FpsPlugin: PluginContext Start FpsPlugin: MessageName: ExecuteTransaction FpsPlugin: PrimaryEntityName: none FpsPlugin: PrimaryEntityId: 00000000-0000-0000-0000-000000000000 FpsPlugin: SecondaryEntityName: none FpsPlugin: Stage: 30 FpsPlugin: PreEntityImages.Count: 0 FpsPlugin: PostEntityImages.Count: 0 FpsPlugin: InputParameters:  Requests = Microsoft.Xrm.Sdk.OrganizationRequestCollection ReturnResponses = True FpsPlugin: OutputParameters:  FpsPlugin: SharedVariables:  ChangedEntityTypes = System.Collections.Generic.Dictionary`2[System.String,System.String] FpsPlugin: UserId: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: InitiatingUserID: 4c4c77e2-7f2e-4b87-897d-56aecb9c9570 FpsPlugin: IsolationMode: 1 FpsPlugin: Mode: 0 FpsPlugin: OrganizationName: org0b8e8f49 FpsPlugin: OrganizationId: 93cbd3b8-c58d-4630-bc60-93817a8f35ff FpsPlugin: BusinessUnitId: 75afed5f-49b4-e711-a82a-000d3a1be40f FpsPlugin: CorrelationId: af912444-2c6f-4e89-b520-967603b04331 FpsPlugin: RequestId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: OperationId: f83e2c3f-931c-4b45-9404-fd002995f339 FpsPlugin: IsInTransaction: True FpsPlugin: Depth: 2 FpsPlugin: IsExecutingOffline: False FpsPlugin: PluginContext End FpsPlugin: Parent PluginContext End FpsPlugin: PluginContext End FpsPlugin: Parent PluginContext End FpsPlugin: PluginContext End FpsPlugin: PluginLocal.Create, Depth: 1 FpsPlugin: PluginLocal.Create, Depth: 1 FpsPlugin: InitializePlugin: local FpsPlugin: ConfigurePluginFlagsSupportInternal() FpsPlugin: CreateEntityOperation(msdyn_resourcerequirement) FpsPlugin: Operation type: ResourceRequirementOperation FpsPlugin: operation.Initialize() FpsPlugin: InputEntity: msdyn_isprimary = True owningbusinessunit = 75afed5f-49b4-e711-a82a-000d3a1be40f_businessunit[] msdyn_latitude = 42.62563 modifiedonbehalfby =  msdyn_allocationmethod = 192350000 statecode = 0 statuscode = 1 createdby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] msdyn_longitude = -82.58249 ownerid = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] modifiedon = 2/6/2018 9:27:30 PM msdyn_resourcerequirementid = 0b349988-840b-e811-a958-000d3a10877d owninguser = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] modifiedby = 4c4c77e2-7f2e-4b87-897d-56aecb9c9570_systemuser[] msdyn_territory = 7d33c488-50c9-e711-a94e-000d3a109d70_territory[] msdyn_worklocation = 690970000 createdon = 2/6/2018 9:27:30 PM msdyn_workorder = 07349988-840b-e811-a958-000d3a10877d_msdyn_workorder[] FpsPlugin: operation.Execute() FpsPlugin: PluginStage: 20 MessageName: Create FpsPlugin: Before calling message handler FpsPlugin: Before FpsPlugin: BeforeCreate FpsPlugin: BeforeCreateOrUpdate FpsPlugin: PluginLocal.Dispose, Depth: 1 FpsPlugin: PluginLocal.Dispose, Depth: 1 FpsPlugin:  Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object.    at Microsoft.Dynamics.ScheduleCommon.Fps.FpsEventSource.LogOrganizationService.&lt;&gt;c.&lt;LogRequest&gt;b__10_4(OrganizationResponse x)    at Microsoft.Dynamics.ScheduleCommon.Fps.FpsEventSource.LogOrganizationService.Execute(OrganizationRequest request)    at Microsoft.Xrm.Sdk.Client.OrganizationServiceContext.Execute(OrganizationRequest request)    at Microsoft.Xrm.Sdk.Linq.QueryProvider.RetrieveEntityCollection(OrganizationRequest request, NavigationSource source)    at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute(QueryExpression qe, Boolean throwIfSequenceIsEmpty, Boolean throwIfSequenceNotSingle, Projection projection, NavigationSource source, List`1 linkLookups, String&amp; pagingCookie, Boolean&amp; moreRecords)    at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute[TElement](QueryExpression qe, Boolean throwIfSequenceIsEmpty, Boolean throwIfSequenceNotSingle, Projection projection, NavigationSource source, List`1 linkLookups)    at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute[TElement](Expression expression)    at Microsoft.Xrm.Sdk.Linq.QueryProvider.GetEnumerator[TElement](Expression expression)    at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)    at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)    at Microsoft.Dynamics.ScheduleCommon.Fps.BookingSetupMetadata.GetMetadataRecordsDB(IOrganizationService service, Boolean activeOnly)    at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.get_BookingSetupMetadataDB()    at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.SetBookingSetupMetadataField()    at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.ResourceRequirementOperation.BeforeCreateOrUpdate()    at FieldOne.PluginCommon.Operation`1.HandleMessage()    at FieldOne.PluginCommon.Operation`1.Execute()    at FieldOne.PluginCommon.FosPluginBase.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory)    at Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory)    at FieldOne.PluginCommon.FosPluginBase.Execute(IServiceProvider serviceProvider) FpsPlugin: PluginLocal.Dispose, Depth: 1 FpsPlugin: PluginLocal.Dispose, Depth: 1
</TraceText></OrganizationServiceFault>

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: FieldService Plugin error on creation of Work Order

    Thanks for your replies. I made the custom plugin Async, it is working now

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: FieldService Plugin error on creation of Work Order

    I concur with Thomas, if you have anything running on create make sure it's asynchronous otherwise it will fail.

  • Verified answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: FieldService Plugin error on creation of Work Order

    What I would check first is if there are any custom plugins which are executing on post create of Work Order? Check in the Plugin Registration and see.

    Also the main error is Object reference not set to an instance of an object. Which means that you are trying to access a field which is null.

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