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Microsoft Dynamics AX (Archived)

Error Microsoft Dynamics AX Retail : Retail POS

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Posted on by 403

I have an error in event viewer, when I run Retail POS AX and click Receipt button.

On-screen keyboard is not available. COM interface IInputPanelConfiguration is not registered. Most commonly seen on Windows Server machines without the Desktop Experience installed.System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {2853ADD3-F096-4C63-A78F-7FA3EA837FB7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at LSRetailPosis.POS.frmMain.OnLoad(EventArgs e)

Anyone can help me ?

Thanks,

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I have the same question (0)
  • Ricardo Couto Profile Picture
    21 on at

    Hi Ferdiansah,

    I know this is an old post but I'm facing the same issue, and would like to know if you ever got this issue solved.

    If so, can you give me information on what was causing it (truly hoping that you remember)?

    Thanks in advance.

  • Suggested answer
    A.Prasanna Profile Picture
    8,223 on at

    If you are using Server OS then you need to install desktop experience and cross check your installation steps with this: community.dynamics.com/.../modern-pos-activation-in-dynamics-ax-for-retail-r3

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