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Customer experience | Sales, Customer Insights,...
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Contract Proposal error

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When one particular user tries the Visit Schedule on a contract proposal they get the below errors:
 
 
On the "Exception has thrown by target of an invocation". To fix this we have been changing Joe’s email in D365 from as-e.com to Rapiscan.com. Have him logout of D365, login with Rapiscan.com

He receives this error. "Locale needs to be specified. Parameter name: locale" after the email change. We keep on going back and forth with email changes.
 
We cannot delete his login and re-add it as he has too many personalizations he would lose and we are not even sure it will fix this issue.
 
Please see attached
 
Any suggestions would be welcomed.
 
Tx
 
David
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