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How to change address on purchase order line to customer address (drop-ship)

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Posted on by Brian Manchester - ...

Scenario: Create a service to "Procure and Install" a piece of equipment at a customer address. I created the service order, added the item no (not the service item yet) which allows me to see the demand in the order planning screen. I then create the PO from that screen. I want to drop-ship the item to the customer site and invoice everything on the service order.

On the PO header, I changed the Ship-To to "Customer Address". I received warning below regarding changing the address on the lines manually. However, I cannot find where I can select the customer's address.

How is this accomplished?

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JAngle 133 on at

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The “Location Code” being the stock holding location. Given that dropshipments apply to sales you may want to ignore the message - providing you get a valid print out/email with the existing setup.

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Community Member on at

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Brian,

The Location Code, on a Purchase Order, are the Location you would receive and store Inventory. The Shipping Fast Tab, on a Purchase Order, Ship-to field will default to the what is defaulted or the Location Code entered in the Shipping Fast Tab. You can enter a Custom Address but the Location Code is still the one entered on the Header or ones entered on the Purchase Lines. Now the big difference is a Customer Address, if you have set the Purchase Line to show Drop Ship (check box) and the Customer No. on the Shipping Fast Tab

Now the message you did get is telling you to update the Location on the Purchase Line to Drop Ship. If you do not update, the item will be received into the location you have entered on the line. NOTE: That this Purchase Order can be linked to Sales Order so that when the PO is Received/sent to Customer the Sales Order can automatically be shipped.

I hope I answered your question. Hope this helps.

Thanks,

Steve

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Simon A 65 on at

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Hi Steve

I have just seen your reply to Brian as it is similar to an issue I have.

Looking at this from the other way around, I use Purchasing Code on the Sales order to link the SO and PO, but on the PO, I want to change the address to my warehouse, not the customer's address, but I still want the SO to show the customer's address. How do I overcome this, please?

Thanks in advance.

Simon

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Ben Baxter 6,620 Super User 2025 Season 2 on at

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Simon,

What you are describing is the Special Order purchasing code. The Special Order code still links the SO and the PO, the difference is the product is shipped to your warehouse rather than the Customer.

Both Drop Ship and Special Order link the SO to the PO, the difference is on where the Vendor ships the product.

Drop Ship = Purchase from Vendor, Vendor ships to Customer

Special Order = Purchase from Vendor, Vendor ships to you

Hope this helps.

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Simon A 65 on at

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Hi Ben

Thanks for getting back so quickly. the issue I had on Special Orders was that the PO shows the delivery address as the customer's and when I went to change it, it would not allow it.

However, when i processed the PO, it changes the address to our stores location and it appeared to function correctly in inventory.

Thanks for the clarification.

Simon

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