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Suggested answer

Choosing paid and posted Payment Journal Number Voucher for next number for new payment

Posted on by 33

Hello,

I have an urgent issue with D365 choosing paid and posted Payment Journal Number Voucher for next number for new payments. Is there a way to manually enter the next JPAY voucher number?

What is the possible fix for this this? The Journal voucher was used back in March.

Thanks for your help.

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,480 User Group Leader on at
    RE: Choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Hi Bobby M 

    This is common in case you are using continues number sequence with cleanup job 24 hours. If you do not need continues number sequence, I would suggest removing your continues and try again.

    pastedimage1684007564592v1.png

    Please let us know if this helps.

    Thanks,

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Hi M,

    You def do not have the right to edit number sequence as there is no hyperlink on the voucher series as it is on mine. Speak to your system administrator.

    Jour.png

  • Bobby M Profile Picture
    Bobby M 33 on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    I guess I do not know how to go to view details and get to the number sequence screen. When I click on above a drop down menu comes up. I do not see an option to view details. Can you send a screen shot?

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Here you go, 

    Voucher-series.png

    View details and get to the number sequence page. You may want to increase Next number field

  • Bobby M Profile Picture
    Bobby M 33 on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Thanks Komi. Where here can I view details and edit the number sequence?

    pastedimage1683923318927v1.png

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Hi Bobby,

    You should update the voucher series using the number sequence page.

    Go to General ledger > Setup > Journal setup > Journal name.

    Select the vendor payment journal name and under voucher series, view details and edit the Number sequence.

  • Bobby M Profile Picture
    Bobby M 33 on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    I agree. For some reason when I create a new payment voucher the same voucher number comes up automatically. I do not want to use it but again it automatically comes up and then gives me an error when I attempt to validate it against the new payment.

  • Komi Siabi Profile Picture
    Komi Siabi 12,686 Most Valuable Professional on at
    RE: D365 choosing paid and posted Payment Journal Number Voucher for next number for new payment

    Hello Bobby,

    Voucher number are not reusable.

    You mentioned, it was used back in March, so why would you want to assign the same number to another journal line on the system?

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