web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

CIF2 Installation

(0) ShareShare
ReportReport
Posted on by

Hi,

 We wish to install CIF2 (Channel Integration Framework 2), after having worked with CIF1. We have gone through the documentation, but have not succeeded.

Does someone have experiences with installing CIF2? 

Or would someone know how to transfer CIF1 channels to CIF2.

I know this subject is very specific and my questions are generic, but if someone has same information, then please share.

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 22 Super User 2026 Season 1

#2
Suriyanarayanan V Profile Picture

Suriyanarayanan V 15

#3
CU19070926-0 Profile Picture

CU19070926-0 10

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans