AdminUserProvisioning: The remote server returned an error(500)

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Posted on by faiz7049

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Hi Experts,

Today I have installed D365FO VM using Hyper-V. When I run AdminUserProvisioning using my Office365 account getting error "The remote server returned an error(500). Internal Server Error."

Through searching with error reference I also update expired Certificate in Web.config, Wif.config and Wif.service.config and restarted all service including IIS but error still persist.

Please advice me.

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Thanks,

Faiz

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Jelle dH 110 on at

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Hey Faiz,

Check the time, date and timezone on the VM - if these are incorrect the certs are invalid.

Jelle

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faiz7049 2,430 on at

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Hi Jelle,

Time zone is same as my region.

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Ludwig Reinhard Microsoft Employee on at

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moved to the d365 forum

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André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at

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Hi Faiz,

What exact version of Dynamics 365 F&O is running on the VM? Have you tried getting a most recent version of the VM?

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faiz7049 2,430 on at

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Hi,

This is FinandOps10.0 version.

Regards,

Faiz

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André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at

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Hi Faiz,

Is it the first 10.0 release? If so, I would suggest to download a 10.0.17 VM from LCS.

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Jameswick 55 on at

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Step 1: Create a new self-signed certificate

Run the following Power Shell command (Run as Administrator):

New-SelfSignedCertificate -CertStoreLocation cert:\LocalMachine\My -DnsName *.cloud.onebox.dynamics.com -KeyUsage EncipherOnly, CRLSign, CertSign, KeyAgreement, DataEncipherment, KeyEncipherment, NonRepudiation, DigitalSignature, DecipherOnly -NotAfter (Get-Date).AddMonths(60)

Step 2: Copy the new certificate to the folder where trusted certificates are stored

Open Manage computer certificates (certlm). Newly generated certificate can be found in Personal\Certificates folder. It has the same name as the old one, but different expiration date. Now copy and paste the new certificate to the Trusted Root Certification Authorities\Certificates folder.

Regards,

J Wick

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