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Customer experience | Sales, Customer Insights,...
Suggested Answer

I want to connect contact and account with competitor entity

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Posted on by 10

I want to connect contact and account with a competitor entity for new data campaign. Do I need to create seprate entities for competitor or can I connect existing contacts and accounts with competitor? as competitor entity requires all th fields of leads and opportunities.

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  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    Currently we do not have any direct relationship between competitor and account/contact.

    What i found is we can create a relationship between Account/Contact and Competitor.

    after creating relationship like 1-->N we can assign competitor to Account/Contact as shown below:

    pastedimage1673503521179v1.png

    Thank You,
    Pradeep Rai.

  • furkank Profile Picture
    535 on at

    You can check "connection" entity. This sounds like one of the use cases of connection entity.

  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi dschauhan,

    You can enable connections between entities:

    https://www.cloudfronts.com/blog/d365-enterprise/d365-general/connection-entities-dynamics-365/

  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at

    Hello dschauhan

    You can achieve this from Connection. Please find below link for what is connection and how to used it.

    URL : A Quick Guide to Connections in Microsoft Dynamics 365 - Microsoft Dynamics CRM Community

    I hope it helps,
    Thanks.
    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Portal.

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