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Supply chain | Supply Chain Management, Commerce
Answered

Managing Sales Orders where order value exceeds credit limit

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Posted on by 11
I understand the credit limit functionality within AX 2012 which I believe is the same in D365, where the parameter in Account Receivable for credit limit check can be set to 
None
Balance + All
Balance
Balance + Delivery note/packing slip and product receipted 
 
Our preferred solution would be, to prevent a sales order from being released to the warehouse should the value of goods being released exceed the available credit limit. The reason for this is that we quite often have orders that are released to warehouse then picked and sent only to fail at the invoice stage, however unfortunately the goods have already left the warehouse by that stage. If we set Balance + All then the entire open sales order pool value is used, which has it own problems for us as we can have large back order pools. FYI we use the AX warehousing module.
My question is, is there any plans for Microsoft to extend the current credit limit type to include additional criteria, or are we going to have to customise this area?
I have the same question (0)
  • Suggested answer
    Laurens vd Tang Profile Picture
    4,760 Super User 2026 Season 1 on at
    Good day,
     
    I think the best option is to follow the release list of Microsoft. 
     
     
    Best regards,
    Laurens van der Tang
  • Verified answer
    SoumitraforD365 Profile Picture
    235 on at
    Hi community member,
    In Microsoft Dynamics 365 Finance and Operations, the credit limit framework works essentially the same way as in AX 2012. The available credit limit check options remain:
    • None
    • Balance
    • Balance + All
    • Balance + Packing slip / Product receipt
    There is no standard option that evaluates credit at the moment of warehouse release only (e.g., at “Release to warehouse”) while ignoring the full open order pool.
     
    Furthermore, If I correctly understood. 
    You want: To block a sales order from being released to warehouse if the value being released exceeds the available credit limit and not to wait until invoicing.

    And you do not want:

    -“Balance + All” (because large backorder pools gets impacted)

    -A block only at invoice stage (too late operationally).

    This is not possible using standard functionality, as Standard credit checks trigger at:

    • Sales order confirmation
    • Packing slip
    • Invoice posting
     
    The reason Why Standard Does Not Fully Support This because When using Advanced Warehousing (WHS):
    • Release to warehouse” does not trigger a new credit calculation.
    • Credit limit checks are tied to AR parameters and document posting events.
    • Warehouse execution is not natively integrated with an additional credit evaluation step.
    I have not read or found any article related to any roadmap feature adding credit evaluation at warehouse release. Customization can be the option but a deep analysis and design would be recommended.

    BR
    Soumitra
     

     

     

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