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Finance | Project Operations, Human Resources, ...
Answered

Strange Spacing Issues

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Does anyone know how to fix spacing issues on AX? I had Microsoft Dynamics AX freeze on my computer. I got IT to help me close a couple windows that I was unable to close.

Now when I go into AX, it almost looks as if the line items in the tables displayed are "double-spaced." I don't know how else to phrase it. My navigation pane on the left is normal size (or maybe even smaller) but the line items seemed "zoomed in" or "double-spaced." Again I hit nothing (to my knowledge) to make this happen. The screens froze. IT closed them out. When I came back in the system it looked all wonky. Nothing that I have found on the ribbon, "View" or "Help" tabs, or tried by right-clicking everywhere has worked so far.

If ANYONE can help that would be greatly appreciated! Thank you all!

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  • Community Member Profile Picture
    on at

    Please help!!

  • Verified answer
    ergun sahin Profile Picture
    8,826 Moderator on at

    I'm assuming the error is only with your user.

    If a single form is problematic, reset the user personalizations on the form.

    If all forms are problematic, the situation is a little more complicated.

    First of all, is it possible to connect to ax with the same user on a different pc? (If you're connecting remotely, with a different machine)

    Reset usage data if user has problem.

    stoneridgesoftware.com/.../

    Delete the auc files on your machine if the user is OK

    community.dynamics.com/.../finding-the-auc-files-in-a-flash-where-to-find-the-appdata-folder

  • Suggested answer
    Community Member Profile Picture
    on at

    Wow, THANK YOU SO MUCH!!!!!! The first solution helped!!!! Go to "Personalize" and reset those settings!! My eyes are sooo pleased!!

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