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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Tracking of login atte...
Microsoft Dynamics CRM (Archived)

Tracking of login attempts by non-CRM user

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Posted on by wtoh

Dear all,

I know CRM already has modules to track user activity. but these are only for logged in users. is there a way to detect/report non-CRM users who attempted to log in?

Concept is like CRM AD is the gate, guarantee non-CRM users cannot enter. But i need that CCTV to know who attempted to break in.

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  • Verified answer
    MSCRM Guru Profile Picture
    MSCRM Guru 600 on at

    Hi William,

    The answer changes based on CRM OnPremise vs Online, as well as the selected authentication method.

    As far as I know, for CRM Online, you have no way of knowing who tried to access the URL and with what crednetials they attempted to login as Microsoft handles everything on that side.

    For OnPremise, based on the authentication method (AD or IFD) you can get some details.  For standard AD authentication, you can monitor the Security Event Log on the CRM Server to look for Unsuccessful Logins.  If using IFD you will get the information you want in the logs of the AD FS Server.

    Hope this helps.

    Good Luck!

  • wtoh Profile Picture
    wtoh on at

    Dear Guru,

    Thanks for the response. Ours is the case of standard AD on premise.

    If is via Server Event, will we be able to differentiate it is hitting the server or CRM application specifically?

    Meanwhile, i will explore with my network team if they have some tools for such tracking.

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