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Supply chain | Supply Chain Management, Commerce
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Sales Order Reservation Allows Reservation from Different Warehouse/Location than Sales Order Line

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Hi Everyone,

We are experiencing an issue in Dynamics 365 Finance & Operations where a Sales Order line allows inventory reservation from a different Site/Warehouse/Location than the one specified on the order line.

 

Scenario

 

  • A Sales Order is created for Warehouse A.

  • Stock is unavailable in Warehouse A but available in Warehouse B.

  • From the Inventory Reservation form, the system allows reservation from Warehouse B without updating the Sales Order line.

  • The Sales Order is invoiced showing Warehouse A, while inventory is actually deducted from Warehouse B.


  •  
 

Impact

 

  • Incorrect Gross Profit reporting.

  • Inventory variances between warehouses.

  • Mismatch between the warehouse recorded on the Sales Order and the warehouse from which stock is physically issued.


  •  
 

Question

Is this standard D365 F&O behavior, or is there a configuration or customization that can restrict reservations to the Site/Warehouse/Location specified on the Sales Order line?Has anyone encountered this issue, and if so, how was it resolved?


Thank you in advance for your guidance.

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