Workflow button is not visible after submission.

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Posted on by Ashraf Hussain Khan

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Workflow button is not visible after submission,

but visible on Not submitted.

I have checked workflow type and other classes. But did not get any solution regarding this issue.

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Jonas "Jones&q... 5,010 Most Valuable Professional on at

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What document are you trying to submit?

Is this a standard form or custom form?

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Mallesh Deshapaga 1,711 on at

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Regarding the workflow issue, it's possible that the situation arises from how the workflows are set up. For example, if you have a Purchase Order header workflow and a line-level workflow, but the line-level workflow is not properly connected to the header workflow, the workflow button may not display because the workflow is not active.

If you can share more details about the specific workflows involved, such as the setup of the header and line-level workflows, I'd be happy to double-check the configuration and help troubleshoot the issue further.

Please feel free to provide additional information so I can assist you effectively.

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Waed Ayyad 9,089 Super User 2026 Season 1 on at

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Hi,

Are you working on Cutom Workflow? Did you check security roles assigned to user? Try to open form using Admin user.

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue

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Ashraf Hussain Khan 155 on at

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It's single table and custom workflow and I didn't create any security related to this workflow.

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Jonas "Jones&q... 5,010 Most Valuable Professional on at

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If you used the workflow wizard, then I expect it to work.

I have some additional questions:

Can you send me a screenshot of the configured workflow and a submitted workflow's history?

Can you check that the form has been configured correctly with the right data source

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Ashraf Hussain Khan 155 on at

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Jonas "Jones&q... 5,010 Most Valuable Professional on at

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Okay, thanks.

My next guess is that it has something to do with the submit manager. I.e. it only updates the WF Status, but never really submits it to workflow. Are you 100% sure you are submitting the safety plan to workflow?

Can you check your submit manager?

You can find an example implementation here: VendTableChangeProposalWorkflowSubmitManager

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Waed Ayyad 9,089 Super User 2026 Season 1 on at

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Hi,

Are you having the admin security role?

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue

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Ashraf Hussain Khan 155 on at

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Yes.

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Ashraf Hussain Khan 155 on at

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/// <summary> /// The DSHSSafetyPlansWfTypeSubmitManager menu item action event handler. /// </summary> public class DSHSSafetyPlansWfTypeSubmitManager { public static void main(Args _args) { DSHSSafetyPlans safetyPlans; DSHSSafetyPlansWfTypeSubmitManager submitManger = new DSHSSafetyPlansWfTypeSubmitManager(); recId _recId = _args.record().RecId; WorkflowCorrelationId _workflowCorrelationId; workflowTypeName _workflowTypeName = workFlowTypeStr('DSHSSafetyPlansWfType'); WorkflowComment note = ''; WorkflowSubmitDialog workflowSubmitDialog; //Opens the submit to workflow dialog. workflowSubmitDialog = WorkflowSubmitDialog::construct(_args.caller().getActiveWorkflowConfiguration()); workflowSubmitDialog.run(); if (workflowSubmitDialog.parmIsClosedOK()) { safetyPlans = _args.record(); // Get comments from the submit to workflow dialog. note = workflowSubmitDialog.parmWorkflowComment(); try { ttsbegin; // Activate the workflow. _workflowCorrelationId = Workflow::activateFromWorkflowType(_workflowTypeName, safetyPlans.RecId, note, NoYes::No); safetyPlans.WFStatus = DSHSWfStatus::Submitted; safetyPlans.update(); ttscommit; // Send an Infolog message. info('Submitted to workflow.'); } catch (Exception::Error) { error('Error on workflow activation.'); } } _args.caller().updateWorkFlowControls(); } }

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