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Microsoft Dynamics GP (Archived)

GP Printing Issue

Posted on by 655

We are running GP 10 via Terminal Server. Whenever a user logs into TS, the default printer is correct. When they login to GP, the defualt printer in GP seems to go to the last printer used for another person. A check to the TS default printer and it is still the same. Issue is only withing GP itself. We do not have named printers defined.

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  • Ronald Lawrimore Profile Picture
    Ronald Lawrimore 655 on at
    Re: Re: GP Printing Issue

    I have the RDP printing options set correctly. When they access via RDP and I check there default printer, it is set correctly. The only issue is when the login to GP. The printer gets set to  whatever printer someone printed last. When they are logged in to GP, I can check the RDP desktop and there default printer is correct.

  • Dencio Profile Picture
    Dencio 2,172 on at
    Re: GP Printing Issue

    Hi Ronald,

    If you are using RDP only, there is a configuration both on the RDP protocol and User Profile in AD that allows you to configure how client devices will be presented during user sessions.

    The configurations set above will determine which printer will initially default to user sessions.

    This is an initial troubleshooting steps and let us know how you go.

    Cheers,

    Dencio

     

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