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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Purchase Order Prepaym...
Microsoft Dynamics GP (Archived)

Purchase Order Prepayment User Cant Post

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Posted on by Community Member

Hi All,

I received a request from a user telling me every time he tries to save the Purchase Order with the prepayment he receives the following error.

prepaypurchaseOrdEntryError.PNG

I did some research and found out that by given him the the Purchasing Agent & Purchasing Manager security roles would fixed the issue but that was not the case. Any help will be appreciated.

 

Thank you,

Eleazar

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  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at

    Eleazer,

    If the person entering the Purchase Order prepayment selected Manual Payment and not Computer Check, then they could choose payment with Credit Card or Check. If they chose Computer Check and chose a Checkbook ID, Check Number, Date, Payment Number and corresponding cash account, they would need PM Clerk Access to complete/post this type of transaction. This access should only be given to select individuals.

  • Community Member Profile Picture
    Community Member on at

    What role would PM clerk be in?

  • Verified answer
    Redbeard Profile Picture
    Redbeard 12,931 on at

    Sorry Eleazer - AP Clerk - LOL, I've been working with GP so long I automatically convert Accounts Payable to Payables Management.

  • Community Member Profile Picture
    Community Member on at

    Harry,

    I went ahead and gave my user rights to AP Clerk but still getting same error. Do you have any Idea what task should be granted to the Role.

    Thank you,

    Eleazar

  • Verified answer
    Redbeard Profile Picture
    Redbeard 12,931 on at

    Eleazer,

    It sounds like you're having a problem with Payables Security Access. Here is a link to an article, which covers this specific error on an earlier version of Dynamics GP.

    smallbusiness.support.microsoft.com/.../971834

    In addition to having permission to Manual Payment Entry, the user needs access to Computer Checks as well.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Harry,

    Thanks for the link I was able to figure it and solve the issue after reading the article.

  • Redbeard Profile Picture
    Redbeard 12,931 on at

    Glad I could help - sorry this turned out to be such a hassle.

  • Community Member Profile Picture
    Community Member on at

    Hi Eleazar,

    I have same issue with prepayment access denied. The link forums could not be opened. May I know how you solved your issue?

    Thank you,

    Tiffany

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Tiff,

    I had to add the task ID below to the AP Clerk role, see instructions below. I hope that this can point you on the right direction since its been a long time that i dealt with this issue.

    Role:

    AP CLERK

    Task ID:

    TRX_PURCH_011*

    Operations:

    - Computer Checks

    - Purchasing Prepayments

    To grant the Series Posting Permission for Computer Checks follow these steps:

    On the Tools menu > point to Setup > point to System and then click Security.

    Click No if you are prompted to use Advanced Security.

    If prompted, enter the system password.

    Enter the User ID and Company.

    Click Microsoft Dynamics GP in the Product list.

    In the Type list, click Series Posting Permissions.

    Select the Purchasing series.

    In the Access list, click to select the Computer Checks check box.

    Good luck,

    Eleazar

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