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Finance | Project Operations, Human Resources, ...
Suggested Answer

Account number for transaction number type India GST does not exist error while invoicing sales return order

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Posted on by 336

Hi All,

I am getting an error while doing the invoicing of the sales return order in D365 F&O

Kindly help on this

pastedimage1681141022802v1.png

I have the same question (0)
  • Suggested answer
    Komi Siabi Profile Picture
    13,190 Most Valuable Professional on at

    Hello Akshay,

    Someone had same issue just few days ago. Check proposed solutions here if anyone would work for you.

    community.dynamics.com/.../1332158

  • Akshay Garg Profile Picture
    336 on at

    Hi Komi,

    This doesn't helped me . I already checked this blog and gone through even then issue is still not resolved

  • Ramit Paul Profile Picture
    22,799 Most Valuable Professional on at

    Hello,

    Can you share the steps for crating sales return?

    Is this the first time you are getting this issue or after some upgrade this is happening?

  • Akshay Garg Profile Picture
    336 on at

    Hi Ramit,

    Hope you are doing well,

    First I created a sales order with a particular customer then after invoicing of this sales order.

    I started creating returned order from Sales and Marketing Module

    1. Sales and Marketing module >> All return orders

    2. Then clicked on Find sales order >> clicked on the sales order for which returned order will be made

    3. Packing slip of the returned order

    4. Invoicing

    But when doing invoicing of sales returned order getting the above error

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Moderator on at

    Pretty sure that error indicates an account setup missing in Accounts for automatic transactions

    pastedimage1681151140241v1.png

  • Akshay Garg Profile Picture
    336 on at

    Hi Frank,

    I checked already main account already mapped in Posting Type GST in accounts for automatic transactions

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