Hi
When I try to merge two account records I am facing an error. Unable to download log file.
Please help.
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crmdiagtool2011.codeplex.com
use this tool to enable deverrors and trace out the error message.post here the same so we can find out more.
i guess this error is sql server error.
Hi,
If this is a CRM 2013 then it's an on-premise one and you should be able to enable the tracing. Without more info than "something went wrong" you won't be able to solve this I'm afraid.
Regards
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