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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / FRx Installation - Cre...
Microsoft Dynamics GP (Archived)

FRx Installation - CreateFile failed

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Posted on by Community Member

Hello,

I am attempting to install FRx on a WS2008 32bit server. I am right clicking on FRxSetup.exe and selecting "Run as administrator." I then select "Install Microsoft FRx."  The next window I select "English" for the language and then hit "Next."

The software then goes into the "Preparing Setup - Please waite while the InstallShield Wizard prepares the setup."  Before I can get to the next screen I am receiving the following error: "FRx 6.7 Install Wizard: CreateFile failed." Those are the only details and the only option is to click "OK" which closes out the installer.  There is nothing in the eventviewer.

Any suggestions on how to resolve?

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I have the same question (0)
  • Michael Bloom Profile Picture
    Michael Bloom 190 on at

    What media version of FRX 6.7 are you originally attempting to install from?

    Windows 2008 is supported with FRX 6.7 SP11

    Michael Bloom-GP Consultant

    mbnet61@gmail.com

  • dave mackler Profile Picture
    dave mackler 10 on at

    I have the same problem today.  Installed successfully on 3 new terminal servers this week, but this last one comes back with this "CreateFile Failed" error.  I have used this same install file on multiple workstations and servers.  This install is on a Server2008, R2, as where the others.  What might cause this error?  Did reboot the server, no help there. After clicking to exit the failure dialog box the FRx program hangs and you cannot exit the installation unless you use the Task manager to kill the task.

  • Suggested answer
    dave mackler Profile Picture
    dave mackler 10 on at

    I tried copying the install files to the local server and logging in as a local administrator and was able to get past the CreateFile failed error message although I have other security issues that are local to our setup of this server.

  • Suggested answer
    Lou_Spevack Profile Picture
    Lou_Spevack 425 on at

    Hello.

    I ran into the same issue and was able to get around it by going to Control Panel > Programs > Install Application on Remote Desktop.  It worked like a charm.

  • Basil Ismail Profile Picture
    Basil Ismail 226 on at

    Hi all,

    I’m having the same issue with a Windows 7 64bit O/S

    I’m installing from FRx download with SP9 included. I installed the xml parser files first then tried to install FRx with SP9 but I’m getting the same error message. I even ran the installation under the SYSTEM account and got the same error. Any thoughts on this?

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