One or more invoices are in use

(0) Share

Report

Posted on by DAS-07080332-0

183

Hi,

The client reported that whenever anyone tries to open a vendor pending invoice, they receive a prompt to recover the invoice. This happens for every single invoice, not just one or two, and they would like to understand the root cause.

I tried clearing online users and reviewing the batch jobs but couldn’t find any explanation. Even in UAT, after clearing all sessions and stopping all batch jobs, the message still appears. I know this behavior is common, but we need to understand why it’s occurring. Microsoft only provides general statements.

I also checked the page for bulk invoice recovery but don’t see any invoices listed there, and enabling the parameter under AP parameters didn’t make any difference. I’m out of ideas at this point — if you have any additional suggestions, please let me know.

Thank you.

Categories:

Dynamics 365 Finance

I have the same question (0)