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Dear All,
We have a very rare issue found in our system where a user has entered a sales order with a quantity and have entered the unit price and posted the invoice.
Now if we check the invoice the net amount which should be equal to the quantity multiplied by unit price is not matching.
Example:
Standard Scenario: Sales Order:
Line 1
Item A Quantity 100 Unit Price 10 Net Amount 10000
Issue:
Sales Order
Line 1
Item A Quantity 100 Unit Price Net Amount 10010
How is this possible
Please help
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did you find any solution
same issue me also facing can you help me
Hi Ludwig,
The issue is that only the net amount on the sales order line is different, rest all places the net amount has been posted correct. Even the net sales order confirmation journal shows the correct net amount, but on sales order lines, the net amount is having a different amount.
Hi Binit Shah,
Can this be caused by some taxes that are posted on surcharges or simply be caused by the fact that the prices include or exclude tax?
Best regards,
Ludwig
It might be caused by charges.
Also note that net amount includes other things as well, such as discounts. It's not merely quantity * unit price.
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