Hi,
We have a situation where User A sends a purchase invoice for approval. The invoice is approved by user B and user A receives a notification that it was approved.
However, when User A sends any subsequent purchase invoices for approval, and user B approves them, user A no longer receives any notifications.
Its an issue across a few different users, so not user specific, and the fact that at least one notification was received shows me its not an issue with email access rights or SMTP or anything like that.
Does anyone have any idea what might be causing this?
Thanks,
Sean