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Customer experience | Sales, Customer Insights,...
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Sharepoint best practice - online vs on-prem

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Hi all,

first of all I am an IT Professional not a Sales person and I don't work with D365 myself but kinda do the administration so please excuse if I don't understand everything. I am also not an expert on Sharepoint either unfortunately. So I really appreciate any help on this topic.

What we have:

- Dynamics 365 Sales (obviously) online
- Everything else on-prem (AD, Exchange...)
- Azure AD with AAD connect sync, so online login with on-prem domain credentials is possible
- Sharepoint 2013 Foundation
- Sharepoint online site for Dynamics 365 Sales

What we want:

- Sharepoint installation online or on-prem that can be used by other departments together with the sales people
- Documents from D365 sales should be accessible for people in other departements but each department should also have its own area (site?)

Questions that came up:

- Is it possible to export the current content of the 2013 foundation and import it into Sharepoint online, esp. the site which is used by D365?
- Is it possible to reconfigure D365 Sales to not use an online Sharepoint site but an on-prem? If yes, will I be able to move the current content located online to the Sharepoint on-prem?
- At the moment we configured permissions in sharepoint online manually but I know there are 3rd party tools to sync the permissions with D365. If I use one of the tools will I still be able to configure permissions for other users that do not use D365 sales?
- What else could be the best approach on accomplishing this?

I know migration from sharepoint 2013 foundation to 2016/2019 on prem is another topic so this should not be addressed here.

Thanks in advance for any helpful comments

Daniel

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