No possibility anymore to choose different languages for your Email templates

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Posted on by Domi Walker

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Since yesterday, we can no longer choose different languages for our templates. Before we had all of our templates in 3 languages because we give support in 3 languages. Since today, the option to select the language of an email template seems to be gone

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Michael Lindholm 54 on at

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We are having the same issue with several agents working in several languages. This caused some problems yesterday when we got the update. I've suggested two different workarounds for now.

1. Everyone set the system to English and change all templates to English, rename the templates so they start with a language code. For example: "FR Invoice template"

or

2. Keep the language settings but create one template copy per country and name them like in the first example.

Not the best of solutions, but it works for now. I'm hoping for a change from Microsoft though.

Best Regards

Michael

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Domi Walker 107 on at

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We went for option 1.

I changed the languages to English and modified the titles (adding EN, FR and NL)

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