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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Automate Customer Paym...
Finance | Project Operations, Human Resources, ...
Answered

Automate Customer Payment Journal Proposal for Direct Debit

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Posted on by UAli 177
Hi,
 
In D365 FO is it possible to automate the creation of a customer payment journal proposal based on specified criteria? We are having to manually create a Customer payment journal and proposal each day to lift DDs from customers but would prefer for this to be automated. 
 
Thanks 
Categories:
Dynamics 365 Finance
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  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at
    Hi,
     
    There is no such automation in the standard application. You can consider a customization that runs via the batch framework and creates a payment journal each (week)day.
  • Verified answer
    Saif Ali Sabri Profile Picture
    Saif Ali Sabri 2,354 Moderator on at

    Since standard D365 FO does not support automatic creation of customer payment journals, you can achieve this via customization using the batch framework.

    Steps to Automate:

    1. Develop a Custom Batch Job (via X++ customization) that:

      • Creates a new Customer Payment Journal (based on predefined criteria).
      • Runs the Payment Proposal process to select open invoices for Direct Debit.
      • Posts or submits the journal for review.

    2. Schedule the Batch Job to run daily or as needed.

    3. Use Business Rules to filter invoices based on due dates, payment methods, or customer groups.

    4. Optional: Use Power Automate to trigger notifications upon journal creation.

    This ensures hands-free, daily automation of Direct Debit payment journals.

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