News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... One User Cannot Send E...

Small and medium business | Business Central, N...

Answered

One User Cannot Send E-Mail on Behalf of Another

(0) Share

Report

Report

Posted on by john.ellis

3,482

Hi:

All users can send e-mails from within Business Central.

One user, however, receives the error message below upon trying to e-mail a posted sales invoice to another user within the same domain.

Why?

Thanks!

John

Categories:

Dynamics 365 Business Central

Dynamics 365 Business Central

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

YUN ZHU 75,595 Super User 2024 Season 2 on at

Like (1)

Report

RE: One User Cannot Send E-Mail on Behalf of Another

Hi, Just one possibility, If the Account Type is Current User, does the user not have a license for Office?

For example,

In addition, this issue has been mentioned in CRM, looks like a user permission issue, and I hope it can give you some tips.

https://learn.microsoft.com/en-us/previous-versions/troubleshoot/dynamics/crm/errors-occur-when-sending-on-behalf-of-or-send-as-another-user-via-crm-email-router

Thanks

ZHU

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,642 Super User 2024 Season 2

#2

Martin Dráb 230,371 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans