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Customer experience | Sales, Customer Insights,...
Suggested Answer

Can you use a calculated field in a Marketing Email?

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Posted on by

Hi, we are using personalization in a D365 marketing email.  We navigate to the field and add it.  This is a calculated field, it is date and time format.  We are getting an error "Your message includes dynamic expressions that don't evaluate correctly.  Do you know why?

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  • Suggested answer
    Eduard Brown Profile Picture
    Microsoft Employee on at

    Hi Stephani - this makes topic makes more sense to submit a support ticket so we can double-click on this.

    admin.powerplatform.microsoft.com/

    Thanks,

    Eddy

    Dynamics 365 Marketing

  • Suggested answer
    HamzaUsman Profile Picture
    50 on at

    Hi Stephani,

    I have tested it myself, calculated fields does not work with marketing emails if added using dynamic content. However, there are alternate solutions that you can use as shared in the following link:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/369068/need-to-add-today-s-date-on-marketing-email-dynamically 

    Please mark my answer as verified, if it helps.

    Regards,
    Hamza

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