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Microsoft Dynamics CRM (Archived)

new Custom activity does not have an oid in main grid

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Posted on by 240

I have a custom activity entity in Dynamics CRM 2011 on RU 15. When I add a new activity record of this custom activity type, it gets added as usual. However, when i then try to open it from the main grid on the main window, it doesn't open the activity, but instead opens the window to make a new activity of this type. I've looked into this, and it appears that the custom record does not get a oid attribute in the table row:

<tr class="ms-crm-List-Row" otypename="slfn_technischonderhoud" otype="10019" oid="">

Other custom entities, whether activities or not, do get a value for this oid attribute. I have no idea why this error occurs. This error also means that when I want to delete one of these records, I have to use the bulk delete tool, because this ID is used when deleting a record.

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  • Suggested answer
    ScottDurow Profile Picture
    21 on at

    This sounds very unusual - I've never seen this happen.

    Are you adding the new record using the standard window in CRM?

    If so, it sounds like you need to raise a support call with Microsoft Dynamics CRM Support.

    www.microsoft.com/.../contact-technical-support.aspx

    Hope this helps,

    Scott

  • NKerkhofs Profile Picture
    240 on at

    Yes, I am adding this through the standard window. And it's just in the main grid. When I look it up through a subgrid on another entity, it does open the proper record. And I checked the database and the record does haven an ActivityId in there.

    It's just this one entity, as far as I can tell. It doesn't happen to any other entities. but it does happen on both our development CRM installations. I haven't yet tried it on our live version.

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