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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Different Bank Account...
Small and medium business | Business Central, N...
Answered

Different Bank Account Recon. Functionality on Similar BC Version

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Posted on by Ravi Karda 40

Hi Team,

I am facing the following issue where the Bank Account Reconciliation functionality on the Sandbox and on the Production is different even if similar feature management is enabled. Thanks

01. Sandbox Environment

Bank Account Reconciliation

pastedimage1683094076154v1.png: 

02. Production Environment

pastedimage1683094273454v3.png

The customer does not wish to proceed with new functionality as available on production and wants to continue to the old "Bank Reco. Worksheet". Both the environment are same version and similar feature management is enabled. they are working in the US Region. Please advice for this. Thanks

  • Verified answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    I think its not possible because I can see your Production environment has latest update and feature, while Sandbox still waiting to be updated, once it updated you no longed would be access the old functionality.

    Not sure what is the problem client is facing in New feature.

  • Ravi Karda Profile Picture
    Ravi Karda 40 on at

    Thanks for the responding. Can you please tell if client wishes to use the old functionality i.e. Bank Recon. Worksheet, how we can achieve this on Production environment.  

  • Verified answer
    Jun Wang Profile Picture
    Jun Wang 8,222 Moderator on at

    It has been made clear in Nitin's response that going back to the older version of bank rec is not possible. BC saas version of production database has to run the current version. The older version and current version should be the same in essence process wise but with just different in page layout. It just take some get used to for your customer. 

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