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Microsoft Dynamics CRM (Archived)

About delet Notes !

Posted on by Microsoft Employee

Dear team,

 

we need your help on solving a problem we are facing to.

It's all about the security. In this case, we have two members, one is sales manager,

another is salesman, both of the two only can delete the note they created show as below pic:

Salesperson:

_2A677D540D54_51.jpg

Sales manager:

_2A677D540D54_53.jpg

Now we are facing a problem is that if the sales manager login the CRM and click the note, the Delete Button still shows on the page. And if we click the delete button, it will pop-out a dialog rejecting your request since your insufficient permission. (pic as below)

_2A677D540D54_52.jpg

_2A677D540D54_999.jpg

May I have your kindly help to provide the solution of hiding the delete button or prevent the dialog from pop-out.

Thanks in advance for your great help.

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