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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business Management ER...
Microsoft Dynamics CRM (Archived)

Business Management ERROR :The user ID associated with the current record is not valid

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Posted on by Community Member

When I try to enter a new opportunity, it is not allowing me to save it and has the following message below. I am able to enter other opportunities just fine.

Business Management ERROR :The user ID associated with the current record is not valid

Jason

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  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at

    Hi,

    Do you have any business process flow/ business rule / JavaScript or any other custom code which is assigning opportunity to specific user after creation.

    It looks like user assigned to new opportunity is deactivate. Either you need to activate user or need to change logic to assign record to active user.

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Seems the user in AD having authorization issue , what changes you did recently with this particular user ?

    Can you check whether the same opportunity can open by another user or not. If yes then there should be issue with the login user , you can just change the user name and save the user and try open the particular opportunity again.

    Are you able to create new Opportunity? What happen when you trying  to update newly created opportunity?

  • Community Member Profile Picture
    Community Member on at

    We only have 1 CRM user, he is able to create other new opportunities just fine (and update existing ones).

  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Can you please check in the event viewer  and share more details of the error.

  • Community Member Profile Picture
    Community Member on at

    The Windows Event Viewer?

  • Community Member Profile Picture
    Community Member on at

    There have been no changes to this user in CRM. This is not an AD authorization issue, he can create new opportunities and update existing ones just fine.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The user Id is invalid.Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ErrorCode>-2147214049</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot; />

     <Message>The user Id is invalid.</Message>

     <Timestamp>2019-01-11T11:51:32.1914689Z</Timestamp>

     <InnerFault i:nil="true" />

     <TraceText>

    [USD.CRM.Plugins: USD.CRM.Plugins.PostOpportunityCreate]

    [4a31f3e4-a186-e611-80ea-005056801edc: PostOpportunityCreate]

    Entered USD.CRM.Plugins.PostOpportunityCreate.Execute(), Correlation Id: 8840e165-d83f-47c0-a083-f3eaccf45320, Initiating User: 74962ae0-8280-e811-8108-005056801edc

    USD.CRM.Plugins.PostOpportunityCreate is firing for Entity: opportunity, Message: Create, Correlation Id: 8840e165-d83f-47c0-a083-f3eaccf45320, Initiating User: 74962ae0-8280-e811-8108-005056801edc

    Exception: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The user Id is invalid. (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault)., Correlation Id: 8840e165-d83f-47c0-a083-f3eaccf45320, Initiating User: 74962ae0-8280-e811-8108-005056801edc

    Exiting USD.CRM.Plugins.PostOpportunityCreate.Execute(), Correlation Id: 8840e165-d83f-47c0-a083-f3eaccf45320, Initiating User: 74962ae0-8280-e811-8108-005056801edc

                  [Microsoft.Crm.Sales.ObjectModel: Microsoft.Crm.Sales.ObjectModel.Connections.ConnectionPlugin]

                  [cd862d32-4564-49b5-b074-e1ab6e1f71ab: ConnectionPlugin]

    </TraceText>

    </OrganizationServiceFault>

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    As per error details the error is coming from USD.CRM.Plugins: USD.CRM.Plugins.PostOpportunityCreate plugin ,Not sure is it custom plugin?

    Can you please deactivate  this plugin steps by going to settings - > customization-> Customize  the system- > SDK message processing steps and see it's working or not.

  • Community Member Profile Picture
    Community Member on at

    I have a ticket open with Microsoft, I will update you with the solution.

  • Poornesh Profile Picture
    Poornesh 10 on at

    Hey Toberah,

    Was this question answered by Microsoft?

    Even I am getting exact same error, while I try to add disabled(Stub) user into an Access Team.

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