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Microsoft Dynamics RMS (Archived)

Error creating new client in dynamicsAX for Retail POS

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Posted on by 65

hi all you guys, 

i have some problems, created a new cliente in retail POS, I complete all customer information when when i press save, i got ma message "can not save the customer"

entry to review the "EventViewer" and i have this information:

- System

- Provider

[ Name] Dynamics AX Retail

- EventID 1

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-08-02T20:15:21.000000000Z

EventRecordID 22335

Channel Application

Computer: xxxxxxxxxx.xxxxxxxxxxxx.com

Security

- EventData

Microsoft.Dynamics.Retail.Pos.Customer.WinFormsTouch.frmNewCustomer, Text: Nuevo cliente: System.NullReferenceException: Object reference not set to an instance of an object. at LSRetailPosis.TransactionServices.InvokeMethod(String methodName, Object[] parameters) at LSRetailPosis.TransactionServices.NewCustomer(Boolean& retValue, String& comment, ICustomer& customer, Int64 storeRecId, IList`1& entityKeys) at Microsoft.Dynamics.Retail.Pos.Customer.WinFormsTouch.frmNewCustomer.SaveCustomer().

 can anyone help me what is wrong?? 

Thanks

Franklin 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error creating new client in dynamicsAX for Retail POS

    You will need to post this to the AX forumn

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