Steps for overpayment in AR to be applied to future invoices

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Posted on by Community Member Microsoft Employee

Would someone please walk me through the best practice when a customer sends in an overpayment, and they want that overpayment to be applied to future invoices.

I can apply the invoice amount; however, where would I apply the overpayment? Clearly I wouldn't want to apply it to another invoice in the system, because I want the system to show this overpayment.

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