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Sales Order packing slip Not available

Posted on by 95

Hello,

I have an issue, can Not perform packing slip maybe due to 'attention' mark on overview.

Looks it comes from no line in Lines even there are lines in sales order details.

Please help me how I can proceed packing slip.

Thanks !

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  • Verified answer
    Satish Panwar Profile Picture
    Satish Panwar 14,645 on at
    RE: Sales Order packing slip Not available

    Thanks Hideaki. What i have requested above is that, you help mark 'Yes' against the answers that helped you. This will get the status of 'Answered' to this question and may benefit the other community members if they have same question.

  • Hideaki_Horii Profile Picture
    Hideaki_Horii 95 on at
    RE: Sales Order packing slip Not available

    Hi Satish, selecting 'All' worked. Thanks !

  • Satish Panwar Profile Picture
    Satish Panwar 14,645 on at
    RE: Sales Order packing slip Not available

    Thanks Hideaki for letting us know. Can you please take time to help verify the above answer.

    Thank you,

    Satish Panwar

  • Hideaki_Horii Profile Picture
    Hideaki_Horii 95 on at
    RE: Sales Order packing slip Not available

    Hi Satish, it worked. Thanks !

  • Hideaki_Horii Profile Picture
    Hideaki_Horii 95 on at
    RE: Sales Order packing slip Not available

    Hi Ludwig, it worked. Thanks !

  • Hideaki_Horii Profile Picture
    Hideaki_Horii 95 on at
    RE: Sales Order packing slip Not available

    Hi Zain, it worked. Thanks !

  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,645 on at
    RE: Sales Order packing slip Not available

    Hi Hideaki,

    There are multiple ways to invoice an order:

    1. Simplest is to just use option of "all" as suggested above. This will only work if there are no deduction requirements (packing slip posting). You just need to try to select "All" and post and system will tell you if you can do it or not.

    2. If you have done packing slip already (shipped goods) and you only want to invoice those, then packing slip is right option. in your case, seems like packing slip is not done yet.

    3. If you want to only invoice partial order, then use receive now quantity on the sales line, in the drop down above, use deliver now and give it a try.

    hope this helps get your problem resolved.

    Thanks,

    Satish Panwar

    Please help verify answer(s) if they guide you in right direction so other community members can also benefit from your question with verified answer.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Sales Order packing slip Not available

    Hi,

    Have you already registered the items in inventory?

    Can you try changing the parameter from 'packing slip' to 'all'? Does this make a difference?

    Best regards,

    Ludwig

  • Suggested answer
    Zain Mehmood Profile Picture
    Zain Mehmood 2,715 on at
    RE: Sales Order packing slip Not available

    Hi Hidaki,

    Change the criteria from packing slip to All. The lines would be available for posting.

    Regards,

    Zain Mehmood.

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