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Microsoft Dynamics CRM (Archived)

Unified Service Desk, am I missing something?

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I've completed the required steps to install USD into our Online Dynamics instance. When loading the client application, I get a blank screen. Below is the error message left in the log.

Microsoft.Xrm.Tooling.CrmConnectControl Error 2 8/7/2018 8:08:53 AM Error Message: Failed to Encrypt Configuration File!
Source : mscorlib
Method : WinIOError
Date : 8/7/2018
Time : 8:08:53 AM
Error : Recovery policy configured for this system contains invalid recovery certificate.
Stack Trace : at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Encrypt(String path)
at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.SaveConfigToFile(Dictionary`2 configToSave)
======================================================================================================================

Microsoft.Xrm.Tooling.WebResourceUtility Error 2 8/7/2018 8:08:55 AM Web Resource Xml file not found, Looking for : msdyusd_English
Microsoft.Xrm.Tooling.Connector.CrmServiceClient Error 2 8/7/2018 8:08:56 AM Source : mscorlib
Method : HandleReturnMessage
Date : 8/7/2018
Time : 8:08:56 AM
Error : Message: The value passed for ConditionOperator.In is empty
ErrorCode: -2147220989
Trace:
Stack Trace : Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request)
at Microsoft.Xrm.Sdk.WebServiceClient.WebProxyClient`1.ExecuteAction[TResult](Func`1 action)
at Microsoft.Xrm.Tooling.Connector.CrmServiceClient.CrmCommand_Execute(OrganizationRequest req, String errorStringCheck)
======================================================================================================================
Inner Exception Level 1 :
==OrganizationServiceFault Info=======================================================================================
Error : The value passed for ConditionOperator.In is empty
Time : 8/7/2018 12:08:56 PM
ErrorCode : -2147220989
Date : 8/7/2018
Time : 8:08:56 AM
Trace : Not Provided
======================================================================================================================
Inner Exception Level 2 :
==OrganizationServiceFault Info=======================================================================================
Error : System.ArgumentException: The value passed for ConditionOperator.In is empty
Time : 8/7/2018 12:08:56 PM
ErrorCode : -2147220970
Date : 8/7/2018
Time : 8:08:56 AM
Trace : Not Provided
======================================================================================================================

Microsoft.Crm.UnifiedServiceDesk.Dynamics Error 2 8/7/2018 8:08:57 AM Message:
Exception raised in : Session ID : 0be9b5aa-1eed-4a3a-8553-0d11ac1ea543 - Application : Session Tabs - USD Component Type : - Display Group : SessionTabsPanel
Source : Microsoft.Crm.UnifiedServiceDesk.Dynamics
Method : <NotifyContextChange>b__0
Time : 8:08:57 AM
Date : 8/7/2018
Error : Object reference not set to an instance of an object.
Stack Trace : at Microsoft.Crm.UnifiedServiceDesk.Dynamics.SessionTabsControl.<>c__DisplayClass50_0.<NotifyContextChange>b__0()
======================================================================================================================

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