AX is showing some balance for one vendor but when we go to the transaction details, there are no open invoices. need to identify the invoices to which this balance relates to. kindly advise.
AX is showing some balance for one vendor but when we go to the transaction details, there are no open invoices. need to identify the invoices to which this balance relates to. kindly advise.
Hi Abubha,
Can you please provide more explanation on the invoice posting & checking process?
Can you please share some screenshots for better understanding.
Thanks,
Hello Anubha Gaur,
Can you check that the transactions are transferred to GL already by checking the subledger journal entry not yet transferred form in GL?
If you see some records pending there, transfer them.
If this does not resolve the issue, please share some screenprints of the setup and the issue.
Many thanks,
Ludwig
Hi Anubha,
few questions
1- Is there any ISV solut5ion involved?
2- Can you show the balance for the invoices in vendor transaction form?
3- Are these PO invoices or vendor invoices without PO?
Also, please check if you get these invoices for settlement form in Vendor payment journal?
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