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I have the Intercompany Partners both using auto send transactions.
Company A does a IC General journal entry to company B
Company A posts and creates the transaction to the correct accounts and performs as expected. Company B goes to the Incoming mailbox and sees the transactions accepts and completes the action.
No Journal entry is created at all. This happens the exact same way if it is Company B starting the transaction, Company B see the entry, company see the entry in incoming mailbox, processes and no entry is created .
In both cases the Handled mailbox shows the transaction was completed.
What could I be missing?
Hello,
Adding to Kim's reply... After you open the Intercompany Inbox Transactions and Accept and Complete Line Actions did you then open the Intercompany General Journal to review and Post?
Thanks,
Steve
Do you have your intercompany chart of accounts setup? Are you looking at the intercompany journal in the receiving company?
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