GP 2013 data entry windows - why are fonts & windows so small

(2) Share

Report

Posted on by Community Member

After receiving a new computer with Windows 7 and a large HD monitor (24") I had problems with the data entry windows in GP 2010 being very small. I was finally able to adjust my resolution and DPI settings so that I could at least complete my work without killing my eyes. However, we recently upgraded to 2013 and the data entry/inquiry widows and the fonts within those windows are even smaller. I have adjusted my resolution to 1440 x 900 and a DPI setting of 132% and still find things are still small, although not as bad when set at the default of 1920 x 1080 and DPI of 100%. With all the large HD monitors out there today I find it hard to believe that I am the only personal having these issues. Hoping someone out there has experienced the same problems and can help me get this resolved.

Thank You,

Malia Behm

*This post is locked for comments

I have the same question (0)

All responses (61)

Answers (1)

Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Hi Malia,

All of these settings come from the Operating System - so your approach so far has been correct.

GP defaults these from whatever you have set up as your resolution. Other than the home page where you can edit the style sheet - but data entry windows etc. are all set by the OS.

Ian.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Why is it you can maximize windows within the OS but within GP when you maximize a window the text remains small and it does not take up the entire screen but only one half?

Malia

Was this reply helpful? Yes No
Jonathan Fear on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Hi Malia,

Ian is correct that all these settings are from the OS. You are going to need to play around with the settings until they are what you like in GP.

Was this reply helpful? Yes No
saintirwin 35 on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

We just did an upgrade to GP 2013 and we are struggling with the same issue. I have determined that it is not the monitor as I originally thought. I put an old 19" monitor on the Win7 workstation and when you change the display (to 125 or 150%), the settings for data entry windows won't follow in GP 2013. It just so happens i still have the GP 2010 client on there so I could test. The OS display settings do follow through to the data entry windows for 2010. The only thing I haven't tested thus far is to try a WinXP machine with both the 2010 and 2013 client., but I doubt it's a Win7 issue.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Has anyone found a solution to this? We have the same issue with a customer who just upgraded.

Was this reply helpful? Yes No
saintirwin 35 on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Our VAR has a ticket open with MS now. I worked with the MS tech and he was finally able to duplicate the issue on his end. Yesterday he requested both the 2010 and 2013 dex.ini files from the machine we were testing with. I'll post when we get a solution or an honorary KB article.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Please do....as I have not found a solution and my eyes are killing me.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

Has a resolution been given... Having the same issue. Change the resolution on the PC but that did not have an effect on GP.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

The word from Microsoft support is that this has been wrote up as a bug in GP 2013. They will need to wait for Developments response on this but it is defiantly a bug in GP 2013.

Was this reply helpful? Yes No
saintirwin 35 on at

Like (0)

Report

RE: GP 2013 data entry windows - why are fonts & windows so small

That is confirmed. Just got a mail from my VAR on Saturday and it is being written up as a bug. Hope this is can get fixed soon. Folks here are straining.

Was this reply helpful? Yes No