Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Email sending failed,

Posted on by Microsoft Employee

Please assist, I am getting this error all of a sudden and I have no idea why. My email was working fine and then just stopped

mailbox-error.PNG

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email sending failed,

    Hi Thanks, for your reply, however the issue was that Gmail mail servers only allow 500 outgoing emails per day. Once you hit the limit your account is locked for sending for 24 hours.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email sending failed,

    There are 2 possibilities,

    1) The email address you entered does not match anything in Exchange

    2) You are using AutoDiscovery and that is failing. In this case you can disable AutoDiscovery and test using Exchange web service.  

  • Suggested answer
    Archer Mehrab Profile Picture
    Archer Mehrab 186 on at
    RE: Email sending failed,

    Hi Byron

    If you using email router , login to the server which you have Email router installed click on sync again , it would sync all crm enabled account again with crm

    If you couldnt find your account in the list , means you have changed your setting and the way of sync on CRM

    go back to crm and open your user account in crm , click on mail box and make sure your sync incomming / outgoing been set for email router ,

  • RE: Email sending failed,

    Hello Byron,

    Please check mailbox setting ,Incoming  email status and out going email status should be successful.

    if not then select applicable synchronization method and click on Text and enable mail box.

    Regards

    Ambar Gupta

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans