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Supply chain | Supply Chain Management, Commerce
Suggested Answer

After post statement , it does not create Sales order for carry out method

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Posted on by 978

Dear Experts,

After calculate and post statement, it does not create Sales order for carry out method. 

pastedimage1640253379229v1.png

This is my sale on CPOS, but on there is no Invoice on posted statement and Sales order for this customer.

Could anyone please help to advice?

Thank in advance,

Best regards,

Thu

I have the same question (0)
  • Bharath jain Profile Picture
    1,443 Super User 2025 Season 2 on at

    Hi Thungo,

    After-sales in CPOS, go to commerce HQ, Statement, and click on new - transaction posting. Here select the store for which the transaction should be posted.

    This step will create a sales order.

    Hope this solves your problem.

    Regards,

    Bharath Jain

  • Suggested answer
    WillWU Profile Picture
    22,361 on at

    Hi ThuNgo,

    Please also have a look at the old thread:

    community.dynamics.com/.../retail-transaction-in-pos-does-not-create-sales-order-id

  • ThuNgo Profile Picture
    978 on at

    Hi,

    Thank for your reply.

    For my case, i checked and found that i have to run "Validate store transactions" batch job, only if the sales transactions have status "Successful" can be create as Sales order.

    Best regards,

    Thu

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