We've recently transitioned over to CRM online (about 6 months) and are quite surprised how quickly we burned through our 4 gb of storage.
My guess is the culprit is e-mail attachments (we track all emails by default and most of them have our signatures).
We want to be able to track emails, but we do not need attachments in CRM. Our email is hosted on exchanged, and our hold policy is 5 years. Any attachments we might need we could find there.
In Settings > Administration I set the maximum attachment size to 0. However, after doing that I kept getting errors during email sync. Additionally, I think I read somewhere that this file size limitation affects not only email but web parts (?).
So how can we keep tracking emails but NOT attachments? I feel like this should be a simple fix.
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