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Microsoft Dynamics CRM (Archived)

Link a Lost Opportunity to a Competitor in CRM online

Posted on by 310

Hello, I am trying to achieve the following:

I have a Competitor in the system and a Lost Opportunity with the name of the Competitor entered on Close Opportunity Form.

I am trying to link the Lost Opportunity to the Competitor. I can do it manually by going in the Competitor and Add Existing Opportunity etc etc....

I have created a custom View which shows the Opportunities where Competitor Contains Data.

1st issue: How do I add the name of the Competitor in that view. I added the "Name" and "Competitor" field but cannot see the name. I have already created N:1 relationship between Opportunity and Competitor.

LostOpp.JPG

2nd issue: Is there any easy way of linking the opportunity to the Competitor? Business rules or Workflow?

Even when doing it manually, I am not able to enforce the above View when user clicks on search. It always opens with some other view and then user needs to select the above view manually.

Thank you.

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