DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

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Posted on by Vicky du Plessis

Good day

Please can someone assist me in advising on how to delete posted sales shipments on a sales order in order to delete a sales order.

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JAngle 133 on at

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Access the posted sales shipment and find the undo shipment button: thatnavguy.wordpress.com/.../

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Vicky du Plessis 20 on at

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Our version is not showing undo shipment button.

Where can I select the setup for undo shipment in BC

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rosenbergl 39 on at

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The undo shipment button is in the ribbon on the lines subform.

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Vicky du Plessis 20 on at

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I am not seeing the undo button

Please assist

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MahGah 15,529 on at

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See this video.

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Dallefeld 211 User Group Leader on at

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Nice video MahGah!

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Vicky du Plessis 20 on at

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Thank you. I have tried this but it

See error

...

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MahGah 15,529 on at

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Can you please post the error?

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Vicky du Plessis 20 on at

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This is the error I am getting

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Community Member on at

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Vicky,

You have already Posted the Sales Invoice related to the Posted Sales Shipment. You cannot undo shipment if you have invoiced. You can go to the Posted Sales Invoice and perform a Correct to record a Credit Memo against the Invoice and reverse the shipment.

Hope this helps.

Thanks,

Steve

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