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DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

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Posted on by 20

Good day

Please can someone assist me in advising on how to delete posted sales shipments on a sales order in order to delete a sales order.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Vicky,

    You have already Posted the Sales Invoice related to the Posted Sales Shipment. You cannot undo shipment if you have invoiced. You can go to the Posted Sales Invoice and perform a Correct to record a Credit Memo against the Invoice and reverse the shipment.

    Hope this helps.

    Thanks,

    Steve

  • Vicky du Plessis Profile Picture
    Vicky du Plessis 20 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    This is the error I am getting

    pastedimage1645597965085v1.png

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Can you please post the error?

  • Vicky du Plessis Profile Picture
    Vicky du Plessis 20 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Thank you. I have tried this but it

    See error

    ...

  • Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Nice video MahGah!

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    See this video.

    Undo-Shipment.gif

  • Vicky du Plessis Profile Picture
    Vicky du Plessis 20 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    pastedimage1645537346845v1.png

    I am not seeing the undo button

    Please assist

  • rosenbergl Profile Picture
    rosenbergl 35 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    The undo shipment button is in the ribbon on the lines subform.

  • Vicky du Plessis Profile Picture
    Vicky du Plessis 20 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Our version is not showing undo shipment button.

    Where can I select the setup for undo shipment in BC

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: DELETING OF POSTED SHIPMENTS ON OPEN SALES ORDERS

    Access the posted sales shipment and find the undo shipment button: thatnavguy.wordpress.com/.../

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