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Microsoft Dynamics CRM (Archived)

CRM 2016 8.2.4 Organization Importing failing with Error "Ensure that CRM user accounts are accessible from the current domain and run the wizard again"

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Dears,

Importing of Organization (Was running on production Domain) is failing to Import in Dynamics CRM 8.2.4 running on test Domain with following error.Please help to solve the issue.

05:06:14|Warning| An error was encountered while processing user "CRM Admin PRD" with account BBLUPV9\crmadmin:
Microsoft.Crm.Metadata.AttributeMetadataNotFoundException: 'SystemUser' entity doesn't contain attribute with Name = 'azureactivedirectoryobjectid'.
at Microsoft.Crm.Metadata.EntityMetadata.GetAttribute(String attributeName, NameMappingType mapping)
at Microsoft.Crm.Query.ColumnSetExpression.AddColumn(String attributePlatformName)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.UpdateInternal(IBusinessEntity systemUser, Boolean usersAlreadyInConfigDB, ExecutionContext context, Boolean isStubUserRename)
at Microsoft.Crm.ObjectModel.UserMapper.UpdateNewlyMappedUser(User user, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.ObjectModel.UserMapper.MapUser(Guid organizationId, User user, String reportingGroupNameLdapPath, Boolean autoGroupManagementOff, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.DBImportHelper.MapUsers(Guid organizationId, ICollection`1 users, String reportingGroupName, Boolean usersAlreadyInConfigDB, ExecutionContext context)
05:06:15| Error| Error while updating organization information: Microsoft.Crm.CrmException: An error occurred when populating Microsoft CRM user groups. Ensure that CRM user accounts are accessible from the current domain and run the wizard again. View the log file for more information.
at Microsoft.Crm.Tools.Admin.DBImportHelper.MapUsers(Guid organizationId, ICollection`1 users, String reportingGroupName, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
05:06:15| Error| Import Organization (Name=SAIB, Id=b1ade3b7-e065-e111-be6d-000c29b368c6) failed with Exception:
Microsoft.Crm.CrmException: An error occurred when populating Microsoft CRM user groups. Ensure that CRM user accounts are accessible from the current domain and run the wizard again. View the log file for more information.
at Microsoft.Crm.Tools.Admin.DBImportHelper.MapUsers(Guid organizationId, ICollection`1 users, String reportingGroupName, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy)
05:06:15| Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
05:06:15| Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 8.2.0004.0006.
05:06:26| Error| Import Organization (Name=SAIB, Id=b1ade3b7-e065-e111-be6d-000c29b368c6) failed with Exception:
Microsoft.Crm.CrmException: An error occurred when populating Microsoft CRM user groups. Ensure that CRM user accounts are accessible from the current domain and run the wizard again. View the log file for more information.
at Microsoft.Crm.Tools.Admin.DBImportHelper.MapUsers(Guid organizationId, ICollection`1 users, String reportingGroupName, Boolean usersAlreadyInConfigDB, ExecutionContext context)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.UpdateOrganizationInfo(Guid organizationId, OrganizationGroupsInfo organizationInfo, String organizationFriendlyName, String organizationUniqueName, Uri reportServerUrl, Int32 PercentUpdateOrganization, ICollection`1 users)
at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy)

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  • Suggested answer
    Sina Khodaparast Profile Picture
    25 on at

    I faced the same problem while updating an Organization from CRM 2016 (8.1) to Dynamics 365 (8.2.5). The solution was to first import organization to a Dynamics 365 (8.2.2) Version and then upgrade it to 8.2.5.

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