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Customer experience | Sales, Customer Insights,...
Suggested answer

Activities View error in new Microsoft Fluent UI

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Posted on by 10

Anyone else getting this error?

Dynamics 365 Online, in Microsoft Fluent UI. 

I have the same question (0)
  • RudyZhang Profile Picture
    Microsoft Employee on at
    RE: Activities View error in new Microsoft Fluent UI

    Hi,

     

    Regarding your inquiry about views reporting errors in the new version of Microsoft Fluent UI.

     

    From the error message in the screenshot you provided, it appears that you are referencing a Web Resource and the error is most likely generated by a JavaScript Web Resource.

     

    From the error message reported in the screenshot you provided; it appears that this error message indicates that an attempt to read an undefined property 'guid' in your code is causing an error to be reported.

     

    Typically, this error occurs when you try to access a property of an object that has not been properly initialized or defined.

     

    From the stack trace information in the screenshot you provided, it appears that there is a Type Error and the undefined property 'guid' cannot be read in the hasCachedPersonaData function.

     

    Based on this information, we can infer that the hasCachedPersonaData function tries to read the 'guid' property of an object, but the object is undefined. This could mean that the object in question was not properly initialized or assigned prior to the function call.

     

    I would like to ask you to provide some more specific information, such as the full error message, the specific Web Resource used, the Dynamic 365 Sales version, your browser version, etc.

     

    More detailed information would help us to locate your problem faster.

     

    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

     

    Best Regards,

    Rudy Zhang

  • Suggested answer
    HLo PrimeCapital Profile Picture
    10 on at
    RE: Activities View error in new Microsoft Fluent UI

    Thanks for looking into this. Would appreciate if a simple effort made to replicate the issue. It is actually an OOTB view, there is none of my code in there. 

    Turns out, removing Call From and Call To fields shows the result without the error. Looks like a Microsoft bug to me.

  • RudyZhang Profile Picture
    Microsoft Employee on at
    RE: Activities View error in new Microsoft Fluent UI

    Hi,

     

    We are sorry that we cannot help you with your problem.

     

    We tried our best to reproduce your issue, but were unable to do so successfully. Perhaps it is a Microsoft product bug, as you said.

     

    We recommend that you make a support request using the following link

    Help + support | Power Platform admin center (microsoft.com)

     

    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

     

    Best Regards,

    Rudy Zhang

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