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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Account Plugin not tri...
Microsoft Dynamics CRM (Archived)

Account Plugin not triggering

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Posted on by Shahbaaz Ansari 6,211

Hi All,

I have create a plugin on creation of account, it get triggered when a account is created and it populate account number field and is working as expected.

now when a account is created from lead when it get qualified, account plugin is not getting trigger.

notes : Sync plugin, record creation user and plugin calling user are same, having system admin rights

Regards,

shahbaaz

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  • Verified answer
    Flydancer Profile Picture
    Flydancer 1,332 on at

    Do you have a Depth-check in your plugin which doesn't execute if depth is > 1?

    Try registering the plugin aditionally on the "QualifyLead" event

  • Suggested answer
    Kalpavruksh D365 CoE Profile Picture
    Kalpavruksh D365 CoE 2,545 on at

    Hi Shahbaaz,

    Check if the plugin is triggering on Pre-validation which will not fire while qualifying a lead. You can run it on Pre-operation and it will work.

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    Flydancer, i dont want to register a plugin on qualifylead, i am curious why it is not getting trigger when an account is getting created

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    @kalpavruksh i already registered my plugin on pre operation

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