web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Account Plugin not tri...
Microsoft Dynamics CRM (Archived)

Account Plugin not triggering

(0) ShareShare
ReportReport
Posted on by Shahbaaz Ansari 6,211

Hi All,

I have create a plugin on creation of account, it get triggered when a account is created and it populate account number field and is working as expected.

now when a account is created from lead when it get qualified, account plugin is not getting trigger.

notes : Sync plugin, record creation user and plugin calling user are same, having system admin rights

Regards,

shahbaaz

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Flydancer Profile Picture
    Flydancer 1,332 on at

    Do you have a Depth-check in your plugin which doesn't execute if depth is > 1?

    Try registering the plugin aditionally on the "QualifyLead" event

  • Suggested answer
    Kalpavruksh D365 CoE Profile Picture
    Kalpavruksh D365 CoE 2,545 on at

    Hi Shahbaaz,

    Check if the plugin is triggering on Pre-validation which will not fire while qualifying a lead. You can run it on Pre-operation and it will work.

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    Flydancer, i dont want to register a plugin on qualifylead, i am curious why it is not getting trigger when an account is getting created

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    @kalpavruksh i already registered my plugin on pre operation

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans