Our default sales taxes is 13% a customer walks in showing that is exempted from 13% taxes but he have to pay 5% sales taxes.
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Gilbert,
You may want to consider setting up destination based taxes. This will allow you to configure a specific tax per-customer vs per-item. RMS will allow you to define a default or "Walk-up" tax to charge all customers for, but then will allow you to pick a field in a customer record, and will then use the tax that matches that field, when a customer is selected. So if you choose Custom Text 5 and put in "5% Tax" on customer 1234, then create a new tax with the title "5% Tax". When you set customer 1234 for a transaction, RMS will use the proper tax.
This is a quick overview, and may not fully solve your problems. If you need more information, check out the help guide for RMS Manager and navigate to Manager Program -> Reference -> File Menu -> Configuration options -> Sales Tax tab". You can always give your RMS reseller or our support team at RITE a call for more information as well!
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