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Dynamics AX AOS service stuck on starting

Posted on by Microsoft Employee

I deployed the AOS server, AD server on the virtual machine run on windows 2008 R2 hyper-V. , and right now i want to move them to another host machine which is running Windows 2012 R2. i copy the virtual machines config and virtual disk to the new host and start them up.

The AD server seems worked very well, it can work with AOS server on old environment, but the AOS server on the new environment cannot work properly, it doesn't matter the AD run on old/new environment, the service stuck on starting status.

anyone can help?

AOS virtual server configurations:  " CPU 2/4 core, Memory 8G".

thanks.

William

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics AX AOS service stuck on starting

    [quote user="syed baber"]

    Hi Jianrui,

    Have you checked the event viewer? What is showing there?

    Thanks,

    Baber.

    [/quote]

    Everything is ok in the eventlog, this problem is caused by the bad network performance traditionally. once i disable the feature "virtual machine queues" for the physical network adapter on the host machine everything works well.

    refer to this link http://www.sysprobs.com/fixed-windows-2012-r2-hyper-v-guest-vms-network-very-slow

  • syed baber Profile Picture
    syed baber 11,627 on at
    RE: Dynamics AX AOS service stuck on starting

    Hi Jianrui,

    Have you checked the event viewer? What is showing there?

    Thanks,

    Baber.

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