Account Address 1 fields won't let me update via a workflow

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Posted on by Lee-Martin

511

I need to update the fields

Address 1: Street 1

Address 1: Street 2

etc... (about 7 of them)

In the attached image they're called "Trading Address" fields

They're greyed out and won't let me update.

These fields are not read only, yet I am not able to even access options in order to fill them with the required data.

Can someone please advise how I can change these using a workflow.

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PS 23,577 on at

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RE: Account Address 1 fields won't let me update via a workflow

This might be because of the composite address field; if you scroll down on your workflow's update account form, you will see additional fields section.

That's where you can update it.
Lee-Martin 511 on at

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RE: Account Address 1 fields won't let me update via a workflow

Hi

Does anybody have an answer to this?
Lee-Martin 511 on at

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RE: Account Address 1 fields won't let me update via a workflow

hi @Lu Hao

As stated, these are "Address 1" fields
LuHao 40,876 on at

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RE: Account Address 1 fields won't let me update via a workflow

Hi Lee,

Which app are you using?

In my emvironmnet, Account entity does not have "Trading Address" fields.
Lee-Martin 511 on at

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RE: Account Address 1 fields won't let me update via a workflow

Even thought we can directly type text into them on the form?
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kieranholmes on at

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RE: Account Address 1 fields won't let me update via a workflow

Hi Lee-Martin,

In which case, these are composite fields and cannot be amended through the UI.

You may want to look at something along the lines of:

Xrm.Page.getAttribute('address1_line1').controls.forEach(function (c) { c.setDisabled(true); });

or

Xrm.Page.getControl("address1_line1").setDisabled(true);
Lee-Martin 511 on at

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RE: Account Address 1 fields won't let me update via a workflow

They're unaltered OOB fields
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kieranholmes on at

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RE: Account Address 1 fields won't let me update via a workflow

Hi Lee-Martin,

Are these fields locked/read-only by an active Business Rule?

Are they Roll-Up fields?