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Small and medium business | Business Central, N...
Suggested Answer

money posted to wrong customer account.

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Posted on by 20

I posted the deposit of checks through Bank Deposit.  It posts to our account as one lump on the bank reconciliation. When I try to reverse the bank deposit It states that I am out of Balance.  I have did not apply any money to any invoices.  I need to just correct one deposit on that bank deposit.  Can anyone show examples of the actual positing of the journal entries.?  I would greatly appreciate it  .

The directions it shows is to  do a journal entry

line 1 - debit wrong customer

line 2 credit correct customer.  

Thank you

I have the same question (0)
  • Suggested answer
    Dallefeld Profile Picture
    235 User Group Leader on at

    Two lines in any journal...you can apply the entry on the wrong customer line to the entry you are reversing.

  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    Kim's solution should work fine.

    Just remember to keep the document type blank when you do the correction between your two customer accounts.

  • mleininger@nhada.com Profile Picture
    20 on at

    It worked.  Thank you!

  • mleininger@nhada.com Profile Picture
    20 on at

    It worked.  Thank you!

  • Suggested answer
    Amit Baru Profile Picture
    3,043 on at

    Hi,

    Adding info-:

    https://erpconsultors.com/create-bank-payment-voucher-in-d365-bc/

    Regards

    Amit Sharma

  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at
    [quote user="mleininger@nhada.com"]

    It worked.  Thank you!

    [/quote]

    Good that you figured it out.!

    Please help the community by marking the question as answered if you feel that you got assistance to solve your issue

  • Suggested answer
    Amit Baru Profile Picture
    3,043 on at

    hi,

    Pls pass the correction entry.

    Regards

    Amit Sharma

    www.erpconsultorss.com

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